Charly Rodriguez
Sales Associate
Melville,NY
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.
Overview
10
10
years of professional experience
Work History
Cashier/Supervisor
Stew Leonard's
Farmingdale, New York
05.2021 - Current
- Customer Service Excellence: Provide exceptional service and address customer concerns with professionalism.
- Cash Handling and POS Systems: Operate cash registers, credit card terminals, and process transactions accurately.
- Leadership and Team Management: Supervise and train cashiers, oversee daily operations, and resolve conflicts.
- Inventory Control: Monitor stock levels and coordinate restocking efforts.
- Time Management: Prioritize tasks effectively during high-volume periods.
- Problem-Solving: Resolve customer complaints and discrepancies in a quick and efficient manner.
- Multitasking: Handle multiple responsibilities like overseeing checkout lanes, assisting customers, and managing cash flow.
- Sales and Upselling: Identify and recommend additional products to customers.
- Compliance: Ensure adherence to store policies, security procedures, and health and safety regulations.
Sales Representative Team Leader
Facebook's Oculus Rep
New York, New York
09.2019 - 12.2020
- Managing multiple store locations and demo kiosks.
- Giving in store Demos to incoming customers/Co workers
- Computer troubleshooting
- Cleaning and organizing station everyday
- Provided safe work environment
Cooking Assistant
Bromosole restaurants
New York, New York
01.2017 - 08.2019
- Created and recommended new Ideas for the business.
- Prepared 75% of the food in a 50 seat restaurant with lunch and dinner service.
- Fast learner with new recipes.
- Trained with others of 25 years experience in the business.
- Maintained a clean work station.
- Assisted chefs in preparing ingredients and maintaining kitchen organization, resulting in efficient meal service during peak hours.
Sales Floor Associate
Toys R Us
Queens, New York
10.2015 - 09.2016
- Memorized store organization system as well as special products and discounts and directed customers to desired products.
- Fielded customers complaints with a +90% of issues resolved to customer satisfaction.
- Maintained friendly and positive attitude at all times even with unhappy or unruly customers
- Conducted returns and informed customers of store return policy
- Self-motivated, with a strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
- Skilled at working independently and collaboratively in a team environment.
- Passionate about learning and committed to continual improvement.
Education
High School Diploma -
The Door- EPOCH HSE Program
555 Broome St, New York, NY 1001310.2018
Skills
- Capable of working under pressure
- Time Management
- Team player in any situation
- Adept with computer technologies, such as word, excel, powerpoint and internet
- Capable of working under pressure
Timeline
Cashier/Supervisor
Stew Leonard's
05.2021 - Current
Sales Representative Team Leader
Facebook's Oculus Rep
09.2019 - 12.2020
Cooking Assistant
Bromosole restaurants
01.2017 - 08.2019
Sales Floor Associate
Toys R Us
10.2015 - 09.2016
High School Diploma -
The Door- EPOCH HSE Program