Charlyn Andino
Brandon
Summary
Positive cook with extensive experience in high-volume restaurant environments. Outstanding management skills with strong knowledge of food safety and sanitation practices. Efficient and committed to delivering excellent customer satisfaction.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Line Cook, Prep Cook, Pasta Prep Cook
Olivia
11.2024 - Current
- Created identical dishes numerous times daily with consistent care, attention to detail, and quality.
- Improved kitchen efficiency by streamlining prep tasks and effectively organizing workstations.
- Maintained well-stocked stations with supplies and spices for maximum productivity.
- Expedited service during peak hours by coordinating with fellow line cooks on timing of dish completion.
Disney Culinary Program, Cook 1
Walt Disney World Company
05.2024 - 10.2024
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
- Prepared meals efficiently under time constraints for timely service during peak hours.
- Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
Line Cook, Pasta Prep Cook
Olivia
11.2023 - 05.2024
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Collaborated with team members to maintain a clean and safe working environment, adhering to health and safety guidelines.
- Plated and presented all dishes to match established restaurant standards.
- Upheld strict sanitation standards while preparing meals, maintaining a clean workspace free of cross-contamination risks.
Cook
First Watch Daytime Cafe
11.2023 - 11.2023
- Prepared meals according to recipes and menus, adjusted ingredients and cooking times accordingly
- Cleaned kitchen equipment, surfaces, utensils, and dishes
- Prepared dishes in fast-paced environment working with teammates to maintain high customer satisfaction rate
- Followed established procedures and requirements for safe food handling, storage, and service
- Retained consistent quality and high accuracy when preparing identical dishes every day
Customer Service Representative
Berns steakhouse
07.2023 - 11.2023
- Answered customer inquiries and provided accurate information regarding products and services
- Assisted in scheduling, rescheduling, and canceling reservations for customers
- Performed follow up calls to confirm scheduled reservations
- Managed reservations, waitlists, and special requests for large parties
- Answered incoming calls from customers and aided with product inquiries, billing questions, and other customer service-related issues
Pantry Line Cook
Oggi Italian Restaurant
12.2021 - 07.2023
- Maintained a clean and organized work station, contributing to overall kitchen efficiency.
- Supported sous chef with inventory management tasks, helping control costs and prevent shortages.
- Streamlined pantry processes by implementing a system for proper labeling and storage of ingredients, reducing overall time spent searching for items during service.
- Collaborated with fellow line cooks to maintain consistent food quality across all stations.
Tier1 Medicare/Marketplace (Dual) Call Center Representative
Maximus Federal
10.2021 - 04.2023
- Take calls from Marketplace and Medicare and assist both lines of as needed
- Mostly receive Medicare calls and guide the Beneficiary to better understand the Medicare system
- Enroll Beneficiaries in any prescription plans and Medicare Advantage plans that they would like
- Handle a high demand of class in English and Spanish regarding the accounts
- Enroll consumers in health coverage that they would want, and feel is better for them
- Making Outbound calls in the open enrollment period for consumers to enroll in time in health coverage
Call Center Representative
Railroad & Industrial Federal Credit Union
03.2020 - 05.2021
- Engaged customers and built connections using a positive, upbeat attitude
- Helped members as needed and get them to the right department
- Answered general questions about members accounts
- Make transactions on the accounts as the consumer needed
Education
Associate of Arts - Culinary Management
Hillsborough Community College
Tampa, FL12-2024
Skills
- Professional attitude
- Food preparation
- Food safety knowledge
- Following cooking methods
- Food safety standards
- Appetizer preparation
- Bilingual-(spanish)
- Allergen awareness
- Attention to detail
Certification
Serve and Safe for Managers Certification
Timeline
Line Cook, Prep Cook, Pasta Prep Cook
Olivia
11.2024 - Current
Disney Culinary Program, Cook 1
Walt Disney World Company
05.2024 - 10.2024
Line Cook, Pasta Prep Cook
Olivia
11.2023 - 05.2024
Cook
First Watch Daytime Cafe
11.2023 - 11.2023
Customer Service Representative
Berns steakhouse
07.2023 - 11.2023
Pantry Line Cook
Oggi Italian Restaurant
12.2021 - 07.2023
Tier1 Medicare/Marketplace (Dual) Call Center Representative
Maximus Federal
10.2021 - 04.2023
Call Center Representative
Railroad & Industrial Federal Credit Union
03.2020 - 05.2021
Serve and Safe for Managers Certification
Associate of Arts - Culinary Management
Hillsborough Community College
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