Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
29
29
years of professional experience
Work History
Food Trailer Owner
Dr. Cheesesteak
08.2022 - 01.2024
Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
Scheduled employees for shifts, taking into account customer traffic and employee strengths.
Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
Conducted target market research to discover customer needs and analyze competitor trends.
Trained and guided team members to maintain high productivity and performance metrics.
Prepared bank deposits and handled business sales, returns, and transaction reports.
Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
Ensured regulatory compliance by staying abreast of industry-related changes and implementing necessary policies or procedures as needed.
Reduced financial inconsistencies while assessing and verifying billing invoices and expense reports.
Put together realistic budgets based upon costs and fees for successfully operating business.
Server
Vernon's Lakeside
03.2021 - 08.2022
Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
Learned and followed local alcohol laws to keep restaurant compliant with regulations while serving spirits.
Server
Chilli's Bar & Grill
10.2018 - 11.2019
Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
Maximized table turnover rate by efficiently managing reservations and seating arrangements.
Learned and followed local alcohol laws to keep restaurant compliant with regulations while serving spirits.
Bussed and reset tables to keep dining room and work areas clean.
Cultivated warm relationships with regular customers.
Assistant Manager
Cotton Patch Cafe
12.2014 - 05.2018
Defined clear targets and objectives and communicated to other team members.
Controlled resources and assets for department activities to comply with industry standards and government regulations.
Mentored team members to enhance professional development and accountability in workplace.
Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
Conducted employee performance evaluations, providing constructive feedback for growth and development.
Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
Enforced company policies consistently while handling disciplinary actions when necessary with fairness and respect.
Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
Ensured compliance with all safety regulations by conducting regular inspections of equipment/operations within the store.
Supervised day-to-day operations to meet performance, quality and service expectations.
Medical Assistant
Lakeland Medical Associates
08.2012 - 10.2014
Completed EKGs and other tests based on patient presentation in office.
Performed medical records management, including filing, organizing and scanning documents.
Collaborated with medical and administrative personnel to maintain patient-focused, engaging and compassionate environment.
Assisted with routine checks and diagnostic testing by collecting and processing specimens.
Called and faxed pharmacies to submit prescriptions and refills.
Obtained and documented patient medical history, vital signs and current complaints at intake.
Updated inventory, expiration and vaccine logs to maintain current tracking documentation.
Verified patient insurance coverage and collected required co-payments.
Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients.
Prepared lab specimens for diagnostic evaluation.
Sanitized, restocked, and organized exam rooms and medical equipment.
Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
Dietary Manager
Pine Ridge Health And Rehabilitation Center
03.2011 - 05.2012
Oversaw food preparation and monitored safety protocols.
Purchased food and cultivated strong vendor relationships.
Verified prepared food met standards for quality and quantity before serving to customers.
Managed successful transitions from paper-based to digital menu systems, reducing errors and improving communication between staff members.
Conducted regular audits of food storage areas, ensuring adherence to cleanliness and food safety protocols.
Consulted with dietitians to plan menus appropriate for patient needs.
Maximized quality assurance by completing frequent line checks.
Interviewed, hired and trained dietary personnel to provide optimal service.
Implemented effective inventory control systems to reduce food spoilage and waste.
Phlebotomist
UTMB Correctional Care Polunsky Unit
03.2009 - 05.2011
Reviewed and processed requisitions for laboratory tests.
Assisted in streamlining the specimen processing workflow for increased efficiency and reduced wait times for patients.
Contributed to a reduction in wait times by quickly assessing patient needs, prioritizing cases based on urgency, and efficiently completing blood draw procedures.
Participated in continuing education programs to stay up to date on new technologies and procedures.
Packaged and shipped specimens to central lab daily.
Monitored supply levels and placed orders for laboratory supplies.
Worked flexible hours across night, weekend, and holiday shifts.
Medical Assistant
Primary Health Clinic
05.2003 - 06.2005
Completed EKGs and other tests based on patient presentation in office.
Obtained and documented patient medical history, vital signs and current complaints at intake.
Taught patients about medications, procedures, and care plan instructions.
Prepared lab specimens for diagnostic evaluation.
Called and faxed pharmacies to submit prescriptions and refills.
Assisted with routine checks and diagnostic testing by collecting and processing specimens.
Medical Assistant
Dr. Carol Jacobs
03.2001 - 04.2003
Performed medical records management, including filing, organizing and scanning documents.
Assisted with routine checks and diagnostic testing by collecting and processing specimens.
Called and faxed pharmacies to submit prescriptions and refills.
Obtained and documented patient medical history, vital signs and current complaints at intake.
Updated inventory, expiration and vaccine logs to maintain current tracking documentation.
Verified patient insurance coverage and collected required co-payments.
Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
Sanitized, restocked, and organized exam rooms and medical equipment.
Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
Proven ability to learn quickly and adapt to new situations.
Server
Texas Pepper
07.1995 - 03.2000
Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.