Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Charlyn Uzarraga

Des Moines,IA

Summary

Public health and outreach professional with 10 years of experience supporting underserved and high-risk populations across community, clinical, and care coordination settings. Known for building trust with clients, reducing barriers to care, and connecting people to the services they need most. Strong in documentation, program support, and policy compliance, with a deep commitment to health equity, education, and practical, culturally respectful solutions.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Laboratory Technician - PRN

MercyOne Des Moines Medical Center
Des Moines, IA
04.2025 - Current
  • Support laboratory operations by collecting, processing, and labeling patient specimens.
  • Follow protocols to ensure accurate documentation and compliance with health and safety standards.
  • Assist clinical staff with laboratory procedures on an as-needed basis.

Health Navigator

Main Street Rural Health
Des Moines, IA
09.2024 - Current
  • Assist clients with service coordination and appointment scheduling.
  • Maintain accurate documentation using Microsoft Office and EHR.
  • Educate individuals on healthcare access and community resources.

Community Health Worker

Mercy One Medical Center
Des Moines, IA
01.2023 - 09.2024
  • Facilitated communication between patients and providers to improve care access.
  • Managed documentation and tracked service referrals.
  • Provided culturally sensitive education and support to patients.

Registered Medical Assistant

DuPage County Health Department
Wheaton, IL
11.2016 - 09.2022

Provided front-line administrative and clinical support in a public health setting.

  • Maintained accurate documentation in patient records.
  • Assisted with scheduling, referrals, and program coordination.
  • Supported patient eligibility verification and service delivery.

Education

Master of Public Health - Public Health

Purdue University Global
West Lafayette, IN
10-2023

Bachelor of Arts - Interdisciplinary Studies

Northeastern Illinois University
Chicago, IL
05-2021

Medical Assisting -

Lincoln College of Technology
Melrose Park, IL
02-2015

Skills

  • Community outreach and health navigation
  • Policy and eligibility compliance
  • Patient education and engagement
  • Scheduling and referral coordination are confidential
  • Records management
  • Microsoft Office, and EPIC Systems program support and case follow-up

Certification

  • Registered Medical Assistant (RMA), AMT – 10+ Year Member
  • Community Health Worker Training – DMACC, Jul 2024
  • Lifestyle Coach, National Diabetes Prevention Program – Nov 2023
  • Population Health Management – Apr 2023

Timeline

Laboratory Technician - PRN

MercyOne Des Moines Medical Center
04.2025 - Current

Health Navigator

Main Street Rural Health
09.2024 - Current

Community Health Worker

Mercy One Medical Center
01.2023 - 09.2024

Registered Medical Assistant

DuPage County Health Department
11.2016 - 09.2022

Master of Public Health - Public Health

Purdue University Global

Bachelor of Arts - Interdisciplinary Studies

Northeastern Illinois University

Medical Assisting -

Lincoln College of Technology