Charlyne Q Earley
Brooklyn Park,MN
Summary
Seeking a job in the healthcare field to obtain a position at a respectable company. I am interested in working for an agency that will utilize my skills to strive for change in the healthcare system and social justice in all communities. Also seeking to work for organizations that participate in civil/domestic issues, medical research opportunities, community outreach, and solutions toward healthcare disparities.
Overview
9
9
years of professional experience
Work History
Targeted Case Manager
Avivo
Minneapolis, MN
03.2020 - 06.2023
- Provided information to access financial assistance, legal aid, or housing.
- Planned and coordinated discharge from care facility to the patient's home.
- Advocated for clients to resolve medical or personal crises.
- Documented services and collect required data for evaluation.
- Transported patients safely to social activities and doctors' appointments.
- Facilitated client-centered sessions to help individuals create plans for addressing needs.
- Advocated for clients by obtaining information regarding treatment options and clinical status.
- Provided case management services including intake, assessment, crisis intervention, advocacy, referral and monitoring of single adults.
Residential Services Coordinator
MaryT INC
Coon Rapids, MN
09.2017 - Current
- Worked with vulnerable adults in the community and personal cares.
- Assist with their daily living, provided safety, and comfort.
- Helped with home management tasks such as preparing meals, grocery shopping, and cleaning.
- Created and maintained facility documents and records, maintaining accuracy while managing sensitive data.
- Worked closely with the program manager to maintain day-to-day operations.
- Supervised team of 8 and assigned each member tasks and responsibilities.
- Interviewed applicants, recommended individuals for hiring and evaluated staff performance.
- Coordinated employee schedules according to shift changes and availability.
Interim Program Manager
Avivo
Minneapolis, MN
July - 10.2022
- Gathered community resources and coordinated referrals to obtain services.
- Arranged for medical, mental health or substance abuse treatment services according to individual needs or court orders
- Interviewed applicants and made recommendations for new hires.
- Directed and managed a 4-person team of clinical and support personnel.
- Helping patients keep their housing by supporting them to address their issues with mental illness, substance use, physical health and life skills.
- Provided ongoing training to address staff needs.
- Monitored employee productivity to provide constructive feedback and coaching.
Website Editor/Teacher Assistant
NGATHA INTERNATIONAL
Saint Cloud, MN
05.2017 - 05.2019
- Identified and solved complex strategy problems to drive organizational goals.
- Participated in networking events to establish and cement community ties.
- Delivered and implemented staff engagement, gender diversity and cultural programs.
- Coordinated with management and instructors and welcomed constructive criticism for areas needing improvement.
RECEPTIONIST
MARANATHA NURSING HOME
05.2015 - 11.2015
- Sorted incoming mail and directed to correct personnel each day.
- Maintained office safety by screening visitors, updating logs and issuing temporary passes.
- Kept reception area clean and organized to offer positive first impression to every visitor.
- Answered and directed incoming calls using multi-line telephone system.
Program Manager
Avivo
Minneapolis, MN
06.2023 - Current
- Oversaw program compliance with requirements, schedule and budget.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Delegated work to staff, setting priorities and goals.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Led team meetings and one-on-one coaching sessions to continuously improve performance.
Education
Master of Arts - Healthcare Administration
University of Phoenix
Tempe, AZ12.2023
Bachelor of Arts - Gender And Women's Studies Minor Human Relations
St. Cloud State University
Saint Cloud, MN12.2019
Study Abroad
Nelson Mandela University
Port Elizabeth, South Africa 2019
High School Diploma -
Delasalle High School
Minneapolis, MN05.2014
Skills
- Outstanding customer service skills and 4 years of experience
- Self-management
- Website design
- Initiative and problem-solving abilities
- Directing
- Fundraising
- Deadline-driven
- Security issues troubleshooting
- Social media management
- Records maintenance
- Oral and written communication
- Staff supervision
- Facility oversight
Timeline
Program Manager
Avivo
06.2023 - Current
Targeted Case Manager
Avivo
03.2020 - 06.2023
Residential Services Coordinator
MaryT INC
09.2017 - Current
Website Editor/Teacher Assistant
NGATHA INTERNATIONAL
05.2017 - 05.2019
RECEPTIONIST
MARANATHA NURSING HOME
05.2015 - 11.2015
Interim Program Manager
Avivo
July - 10.2022
Master of Arts - Healthcare Administration
University of Phoenix
Bachelor of Arts - Gender And Women's Studies Minor Human Relations
St. Cloud State University
Study Abroad
Nelson Mandela University
High School Diploma -
Delasalle High School
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