Charlyne Jane Taa
Houston,TX
Summary
A hard-working shift lead manager focused on completing work quickly to exceed targets consistently. Reliable team member accustomed to taking on challenging tasks. Dedicated business success. Dependable lead industry worker equipped for fast-paced work and changing daily needs. Serves customers effectively with attention to detail and a hard-working approach seeks out opportunities to go beyond basics, improve processes, and increase customer satisfaction. Focused patient care professional accustomed to prioritizing and delivering basic patient care. Offers [Number] years of comprehensive experience in recording vital signs, collecting specimens, and preparing accurate documentation. Recognized by patients for delivering five-star patient care. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. A hardworking and passionate job seeker with strong organizational skills eager to secure an entry-level patient care technician position. Ready to help the team achieve company goals.
Overview
8
8
years of professional experience
Work History
Patient Care Technician
MD Anderson
04.2022 - 08.2023
- Obtained patient vital signs and reported results to staff nurse or physician, noting changes from prior measurements.
- Answered patient assistance calls, assessed needs, and offered qualified support.
- Maintained clean and safe environment to promote patient safety and comfort.
- Monitored, tracked, and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
- Collected and transported specimens to prepare for lab testing.
- Responded to patient emergencies with immediate care and notified clinicians to provide comprehensive assistance.
- Assisted in transferring patients, beds and patient care equipment to other rooms adhering to necessary safety precautions.
- Organized and replenished unit supplies to maintain team readiness for expected demands.
- Supported patient admissions, discharges, and transfers to promote team productivity.
- Applied oxygen via nasal cannula, simple masks and nebulizer masks under direction of nurse in charge.
- Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
- Reduced risks of patient infection and cross-contamination by cleaning and sterilizing equipment.
- Transported patients between rooms and appointments or testing locations.
Shift lead manager
Kim’s Tea House
02.2016 - 10.2022
- Manage operations during shifts with total awareness of activities of employees and customers
- Supervised department employees and monitoring equipment to support functionality
- Implemented solutions to resolve credit issues with customers
- Assessed customer needs and issued complementary services to maintain customer loyalty
- Evaluated employee performance and mentored under performing staff with service focus initiatives
- Reported losses, employee behavior issues, customer complaints and operational issues to upper-level management
- Addressed and resolved customer inquiries and complaints to restore satisfaction
- Analyze productivity reports to manage overall performance
- Improve employee skills and Christine and cultivate leadership potential
- Manage employee performance through disciplining coaching and counseling
- And permitted mentoring programs to bring staff up to speed quickly
- Communicating with others to build personable rapport and resolve issues
- Engaged with team members, management and customers to boost company productivity and morale
- Performed facility checks to verify cleanliness and client safety
- Communicated policy updates to department hazard questions and monitored compliance.
Education
High School Diploma -
George Bush High School
Richmond, Texas06.2016
Skills
- Shift lead team
- Staff training
- Cashier management
- Workflow optimization
- Task prioritization
- Manage correspondence
- Executive team leadership
- Customer service in relations
- Inventory report generation
- Public speaking
- Creative thinking
- Project management
Timeline
Patient Care Technician
MD Anderson
04.2022 - 08.2023
Shift lead manager
Kim’s Tea House
02.2016 - 10.2022
High School Diploma -
George Bush High School
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