Charma Pierre
Oakdale
Summary
As a proven Front End Associate at Walmart, I succeed in customer service and front-end performance optimization. I enhance shopping experiences and show operational efficiency. I'm very skilled in cash handling and providing positive customer engagements. I consistently maintained transaction accuracy, and I have contributed to team success. My adaptability and strong communication skills have built long-lasting customer loyalty and improved store operations.
Overview
2
2
years of professional experience
Work History
Front End Associate
Walmart
02.2023 - Current
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Welcomed and engaged customers, offering assistance with locating or retrieving merchandise.
- Restocked and organized merchandise in front lanes.
- Facilitated cash, check and credit transactions on cash register with Number% accuracy.
- Answered questions about store policies and addressed customer concerns.
- Replaced merchandise stock throughout check-out lines and end-cap displays.
- Maintained up-to-date knowledge of store policies and promotions to provide accurate information to customers.
- Assisted in training new hires, sharing knowledge and best practices for front end operations.
- Streamlined checkout process, reducing wait times for customers by efficiently handling transactions and bagging items.
- Fostered positive shopping experience, greeting customers with smile and offering help in locating products.
- Provided exceptional customer service, quickly addressing and resolving customer inquiries and complaints.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Developed strong rapport with customers and created positive impression of business.
- Listened to customer needs and desires to identify and recommend optimal products.
- Prioritized helping customers over completing other routine tasks in store.
- Managed efficient cash register operations.
- Provided exceptional services and pleasant shopping experiences to retail customers.
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
- Performed cash, card, and check transactions to complete customer purchases.
Education
Montville High School
Oakdale06.2021
Skills
- Customer service
- Time management
- Front-end performance optimization
- Product restocking
- Retail transactions
- Team contribution
- Merchandising and display assembly
- Friendly and helpful
- Cash handling
- Reliable and responsible
- Safety and cleanliness standards
- Customer assistance
- Team cooperation
- Adaptable and flexible
- Cash drawer management
- Cash register operation
- Attention to detail
- Creative thinking
- Ability to lift 40 pounds
- Honest and dependable
- Strong communication and interpersonal skills
- Basic mathematics
- Engaging with diverse customers
- Payment processing
- Excellent written and verbal communication
- Store policies and procedures
- Customer needs assessment
- Building customer loyalty
- Positive customer engagement
- Exceeding customer expectations
- Goal driven
- Decision-making
- Store organization
- Organization
- POS operations
- Efficient time management
Languages
English
Native or Bilingual
Timeline
Front End Associate
Walmart
02.2023 - Current
Montville High School
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