Charmain Perez
Los Angeles,CA
Summary
Efficient Prepared Foods Team Member with 9 years of experience. Known for delivering superior customer service, assisting with promotional displays and maintaining high standards. Committed to great customer service and reliability.
Overview
21
21
years of professional experience
Work History
Contracted driver
Uber
10.2016 - Current
- Comprehend the use of Uber software, by extensively going through the features. Respond to calls and tracks from customers according to the protocols established by the company. Receive and follow customers’ locations through the software, and plan and route short and safe passages to destinations.
- Ascertain timely arrival at the customers’ destinations, and inquire into further destinations. Map routes using Google maps, ensuring that safe routes are used to reach desired destinations.
Concession Worker
Levy-Dodger Stadium
03.2016 - Current
- Food and beverage services. Setting up and preparing and cooking food for sales counting all merchandise before and after the game, cashiering, handling cash and credit cards, cleaning stand
Direct care staff
Hallmark Family Services
04.2018 - 09.2018
- Working with consumers that are serviced under Regional services in Independent living skills, Supported living skills and Parenting teaching basic life skills.
- Cooking, cleaning, counting money, budgeting finances, scheduling and assisting clients to doctor appointments, ensuring consumers are up to date with dental and doctor appointments
- Assisted in enrolling in school, filling job applications and advocate in court cases
Housekeeper
Self Employed
06.2010 - 07.2016
- Dusting and polishing furniture and fixtures, cleaning and sanitizing toilets, showers/tubs, countertops and sinks, maintaining a clean and sanitary kitchen area, making beds and changing linens, washing windows, vacuuming carpets and rugs, sweeping and mopping floors, emptying trash receptacles and disposing of waste, tidying kp rooms
Accounts payable clerk
Trader Joe's
08.2007 - 05.2010
- Operate computers programmed with accounting software to record, store, and analyze information. Checked figures, postings, and documents for correct entry, mathematical accuracy and proper coding.
Office Administrator
Seley & Co.
09.2004 - 05.2007
- Operate office equipment such as fax machines, copies, and phone systems, use computers for spreadsheets, word processing and database management and other applications. Answer telephones, take messages and transfer calls to proper individual. Greet visitors or callers and handle their inquiries or direct them to the appropriate individuals. Data entry, enter tickets and generate AR invoices using SAP and Ventus
Education
High School Diploma -
East Los Angeles Skill Center
Los Angeles, CASkills
- Customer service
- Strong client relation skills
- 12 line phone system
- Computer proficient
- 10 key by touch
- Reliable and honest
- Excellent organization skills
Timeline
Direct care staff
Hallmark Family Services
04.2018 - 09.2018
Contracted driver
Uber
10.2016 - Current
Concession Worker
Levy-Dodger Stadium
03.2016 - Current
Housekeeper
Self Employed
06.2010 - 07.2016
Accounts payable clerk
Trader Joe's
08.2007 - 05.2010
Office Administrator
Seley & Co.
09.2004 - 05.2007
High School Diploma -
East Los Angeles Skill Center