Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Charmain Steele-Eubanks

Jersey City,NJ

Summary

Compassionate Patient Care Assistant with extensive experience at Mount Sinai West Hospital, skilled in vital signs monitoring and emotional support. Proven ability to enhance patient satisfaction through effective teamwork and mentoring. Committed to maintaining safety protocols and delivering high-quality care, ensuring optimal patient outcomes in diverse healthcare settings.

Overview

18
18
years of professional experience
1
1
Certification

Work History

Patient Care Assistant

Mount Sinai West Hospital
08.2022 - Current
  • Provided compassionate care to patients, ensuring comfort and addressing individual needs.
  • Assisted nursing staff with daily routines, enhancing overall patient satisfaction and safety.
  • Monitored vital signs and documented changes, maintaining accurate health records for patient assessments.
  • Coordinated patient activities and transportation, promoting engagement in therapeutic programs.
  • Mentored junior staff in best practices for patient care, improving team performance and service delivery.
  • Assisted nurses with daily patient care tasks, ensuring timely and efficient medical support.
  • Recorded temperature, blood pressure, pulse, or respiration rate as directed by medical or nursing staff.
  • Demonstrated strong teamwork skills by collaborating effectively with colleagues and other healthcare professionals to achieve optimal patient outcomes.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Monitored vital signs regularly, assisting in early identification of potential health issues.

Certified Nursing Assistant

Linden Nursing Home
11.2017 - 08.2022
  • Assisted patients with daily living activities, ensuring comfort and safety.
  • Monitored vital signs, recording observations for nursing staff review.
  • Supported mobility and rehabilitation efforts, fostering patient independence.
  • Maintained cleanliness and organization of patient care areas to enhance efficiency.
  • Trained new staff members on best practices in patient care and safety protocols.
  • Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
  • Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Improved patient care quality by monitoring and recording vital signs, fluid intake, and output.

First Assistant Manager

Mcdonalds Restaurant
11.2014 - 01.2017
  • Assisted in daily operations by coordinating staff schedules and ensuring adequate coverage.
  • Supported management in maintaining inventory accuracy and conducting regular stock assessments.
  • Provided customer service assistance, resolving inquiries and enhancing the overall shopping experience.
  • Learned operational procedures and contributed to team efficiency through collaboration with colleagues.
  • Observed best practices for safety protocols, contributing to a secure work environment for staff and customers.
  • Helped implement feedback mechanisms to improve service delivery and customer satisfaction levels.

Server

Marriot Hotel
10.2007 - 10.2009
  • Delivered exceptional customer service by promptly addressing guest inquiries and requests.
  • Maintained knowledge of menu items to provide accurate food and beverage recommendations.
  • Collaborated with kitchen staff to ensure timely food preparation and delivery.
  • Processed customer orders efficiently, utilizing point-of-sale (POS) systems for accuracy.
  • Trained new servers on restaurant policies, procedures, and best practices for service excellence.
  • Monitored dining area to ensure cleanliness and comfort for guests throughout their experience.
  • Resolved customer complaints effectively to enhance guest satisfaction and loyalty initiatives.
  • Served food and beverages promptly with focused attention to customer needs.

Education

High School Diploma -

Ocho Rios High School
Jamaica
06-1986

Skills

  • Medical terminology
  • Vital signs documentation
  • Written and verbal communication
  • Emotional support
  • Blood glucose testing
  • Vital signs monitoring
  • Catheter care
  • Basic life support
  • Documentation
  • Patient monitoring
  • Personal hygiene assistance
  • Feeding assistance
  • Safety protocols
  • Seizure precautions
  • Healthcare operations
  • Room preparation
  • Verbal and written communication
  • ADL support
  • Nursing assistance
  • Mobility assistance
  • End-of-life care
  • Physical therapy support
  • OSHA compliance
  • Care planning
  • Infection control
  • Dementia care
  • Tracheostomy care
  • CPR certification
  • Blood glucose monitoring

Certification


  • CNA - Certified Nursing Assistant
  • CPCT/A - Patient Care Technician/Assistant

Certified Phlebotomy

Certified Pharmacy Technician

Languages

English
Full Professional

Timeline

Patient Care Assistant

Mount Sinai West Hospital
08.2022 - Current

Certified Nursing Assistant

Linden Nursing Home
11.2017 - 08.2022

First Assistant Manager

Mcdonalds Restaurant
11.2014 - 01.2017

Server

Marriot Hotel
10.2007 - 10.2009

High School Diploma -

Ocho Rios High School

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