Charmaine Belzer
Associate Director Enroll Management Business Administration & Finance
Henderson,NV
Summary
Finance & Higher Education professional with 20+ years experience overseeing operations to support revenue objectives in the Accounting, Banking and Higher Education industries. Brings project management and decision-making skills, along with extensive knowledge of Finance, Accounting and Higher Education management & planning. Experience extends to compliance and audit with state and federal regulatory standards within the Higher Education and Banking industries.
Overview
15
15
years of professional experience
6
6
years of post-secondary education
Work History
Assoc Director for Enroll Mgmt Bus Admin & Finance
University of Nevada Las Vegas
Las Vegas, NV
10.2024 - Current
- Lead cross-functional teams in to over 9 different departments within the Enrollment Management Division to enhance process improvements, resulting in improved streamlined operations and increased team collaboration.
- Developed and implemented strategic plans that aligned with organizational goals in the Enrollment Management Division, ensuring effective resource allocation and operational efficiency within the division.
- Cultivated relationships with Enrollment Management leadership to drive departmental initiatives and foster a division culture of continuous improvement across departments.
- Oversee budget management, ensuring financial targets were met while optimizing operational costs and resource usage.
- Directed administrative operations for Enrollment Management (EM), overseeing $310M in Operating and Federal Aid budgets and managing nearly 200 staff across multiple departments.
- Managed all Title IV Federal Aid financial operations, including G5 drawdowns, reconciliation, and invoicing to the U.S. Department of Education.
- Oversaw EM HR operations including position management, hiring, onboarding, ECC processing, contract management, and liaising with HR and Academic Affairs.
- Supervised administrative staff; provided training, mentoring, and performance management to ensure compliance and excellence in business processes.
- Delivered executive-level support to the Associate Vice President (AVP), including calendar management, meeting coordination, document preparation, and internal/external communications.
- Acted as Workday Super User for EM, managing supervisory org structures, security roles, and business process training for HR and Finance modules.
- Coordinated facility management, procurement, space planning, and inventory control across three EM buildings.
- Advised EM leadership on fiscal responsibility, resource allocation, and long-term hiring and salary strategies.
- Facilitated policy interpretation and training for financial and HR processes across EM units; served as liaison with university-wide offices such as FPBA, SVPAA, HR, and the Controller's Office.
Business Manager - Enrollment Management (Admissions, Financial Aid, Registrar, and UCTP)
University of Nevada, Las Vegas
Las Vegas, NV
06.2023 - 09.2024
- Provide executive level administrative support to the AVP. This includes management of AVP scheduling and calendaring, document interpretation, preparation, tracking and management, and facilitating communications on behalf of the AVP internally and externally.
- Administration and coordination of all Department Human Resource activities including the recruitment, hiring, and onboarding all full-time faculty and staff and for providing guidance and direction to Department staff for the hiring process. Serves as the liaison between Department units and UNLV Human Resources & the Office of Academic Affairs regarding all searches, appointments, payroll, and salary administration issues.
- Serve as the chief fiscal officer for the AVP and oversee the financial aspects of Department business operations and initiatives. Responsible for financial management of all Department accounts, transactions and initiatives including state accounts, self-supporting accounts, and grants and contracts.
- Provide strategic planning of financial resources ensuring funding is available and sustainable for various Department personnel needs, activities and initiatives.
- Conduct Department administrative and financial business processes in accordance with UNLV, NSHE, state, and federal guidelines, policies and procedures.
- Supervise an administrative assistant.
- Responsible for communicating various policies and procedures regarding human resources and financial matters to faculty and staff; maintaining positive working relationships across Enrollment Management and UNLV as a whole.
Senior Universal Banker
Torrey Pines Bank
Carlsbad, CA
06.2022 - 01.2023
- Provides support to all assigned areas of branch operations.
- Participate in assuring quality control in regards to audits and certifications.
- Performs lead duties including assigning and reviewing work for accuracy and completeness, assisting others in resolving problems, approving transactions within authority levels and training others in branch operations.
- Provides quality service based on client needs, wants, and expectations. Works closely with new business development staff, serving as a collaborative business partner when supporting new business conversations with existing and prospective clients.
Financial Aid Coordinator, Administrator
Guam Community College
06.2022 - 12.2022
- Responsible for planning, organizing, and directing the Financial Aid Office.
- Ensures compliance with federal, state, and university regulations.
- Develops and administers policies and procedures, analyzes practices to enhance service, supervises staff and provides financial aid counseling to students.
- Provides leadership and program management for federal grants, veteran benefits, workstudy, scholarship/institutional grants, systems support, and consumer information.
- Serves as the campus' primary Veteran Affairs' Certifying Official (VASCO).
- Responsible for the development and delivery of Financial Aid Literacy to the campus and high school students/future students.
- Member of the campus' Financial and Administration Department's leadership team. As a member of the leadership team - involved in the maintaining the campus' compliance, operational functions, and policy development relation to sponsored award management.
Client Service Manager, AVP
First Foundation Bank
05.2019 - 05.2022
- Responsible for adherence to all compliance programs.
- Responsible for all risk management. Ensures that all documentation passes internal and federal audits.
- Supports the achievement of Branch sales goals (i.e. coaching/motivating team members, selling/cross-selling bank products, organizing and participating in Branch Campaign activities, etc.)
- Manages assigned branch employees (i.e. selection, training, coaching, performance review, work allocation, etc.)
- Manages and supports the branch with all cash handling - teller transactions, daily balancing of cash drawers and the vault, and auditing of cash drawers monthly.
Staff Accountant
TGG Accounting
10.2018 - 05.2019
- Performed accounting/consulting duties for all companies in portfolio.
- Assisted in preparation of monthly financial analysis reports, developing and maintaining company budgets for each company in portfolio.
- Improved efficiency on various company's processes and procedures by reviewing and creating updated processes.
Director of Student Financial Services
The Art Institute of Las Vegas
08.2014 - 10.2018
- Member of the campus' Executive Committee (EC). As member, candidate was involved in strategic planning, implementation and execution of various initiatives to enhance student experience and retention, improve educational curriculum and maximize value to the campus.
- Oversaw, managed, trained, and hired Student Financial Services Department, Accounting Department, and Student Supply Store.
- Served as the campus' main Veteran Affairs' Certifying Official (VASCO). Review's all VA (Veteran Affairs) Student files and ensures that all VA student's files and benefits are certified each quarter.
- Managed, monitored, and ensured that the team meets their assigned metric goals of unpaid aid and student financial aid planning.
- Ensured results of file review training assessments meet the compliance standards of Federal/State and institutional policies and regulations. Ensure Audit results meet compliance thresholds.
Director of Accounting
The Art Institute of California-Orange County
01.2012 - 06.2013
- Supervised the staff and activities of the campus business office including student accounting, accounts payable and other activities, including review of student accounts billing for accuracy and completeness. Work closely with Financial Aid in the management of accounts receivable (A/R).
- Supported the campus president in overseeing the financial and operational effectiveness of the campus and support the regional director of finance on the campus' monthly close process, financial reporting and analyses, and development, implementation and monitoring of budgets and forecasts.
- Monitored accounts payable and purchasing activity including contracts and commitments, requisitions, purchase orders, invoices, check requests, and expense reports.
- Responsible for overseeing student collections and outstanding debt.
Financial Aid Officer/Accounts Payable Assistant
The Art Institute of Las Vegas
01.2011 - 11.2012
- Counseled students, along with their sponsors, relating to estimated tuition expenses and various financial aid options.
- Assisted prospective and continuing students complete FAFSA and evaluate Institutional Student Information Records ('ISIR') for compliance.
- Ensured student files are following regulatory mandated requirements, including Federal and State regulations, and Art Institute of Las Vegas polices.
- Certified loan applications and managed unpaid aid for assigned students.
- Supported budget planning and budget tracking for the institution.
Accounting Supervisor
The Art Institute of Las Vegas
01.2011 - 01.2012
- Supervised daily cash receipts process, deposits and reports. Maintain weekly analysis of receivables based on month-end source receivables analysis.
- Lead and performed month-end closing and balancing of various accounting records, including preparation of general accounting reports and journal entries for month-end accrual and re-class entries.
- Performed revenue reconciliation for the institute's tuition revenue, supply kit revenue, housing revenue, and digital resource revenue.
- Assisted Director of Financial Services on audit preparations, campus forecasting and budgeting, and student account evaluations.
- Accurately maintained and analyzed the student accounting records, maintained efficient collection of accounts receivables, within school guidelines, policies, and procedures.
Education
Master of Arts - Higher & Postsecondary Education Administration
Argosy University Online
01.2010 - 01.2012
Bachelor of Science - Health Care Administration
University of Nevada, Las Vegas
01.2004 - 01.2008
Skills
SOFT SKILLS
- Leadership
- Auditing & Compliance Communication
- Partnerships and Alliances
- Process/Procedures Improvement
- Team collaboration
- Program management
- Conflict Resolution
- Strategic Planning
- Budgeting & Forecasting
- Business Development & Sales Strategy
- Customer Service
HARD SKILLS
- Microsoft Office - Excel
- Microsoft Office - Word
- Microsoft Office - PowerPoint
- Microsoft Office - Outlook
- Microsoft Office - Teams
- Adobe - Reader/Writer
- Adobe - DocuSign
- Work Day - HR & Finance
- Quickbooks
Hard Skills
Very Good, Very Good, Very Good, Very Good, Very Good, Excellent, Good, Very Good, Very Good
Timeline
Assoc Director for Enroll Mgmt Bus Admin & Finance
University of Nevada Las Vegas
10.2024 - Current
Business Manager - Enrollment Management (Admissions, Financial Aid, Registrar, and UCTP)
University of Nevada, Las Vegas
06.2023 - 09.2024
Senior Universal Banker
Torrey Pines Bank
06.2022 - 01.2023
Financial Aid Coordinator, Administrator
Guam Community College
06.2022 - 12.2022
Client Service Manager, AVP
First Foundation Bank
05.2019 - 05.2022
Staff Accountant
TGG Accounting
10.2018 - 05.2019
Director of Student Financial Services
The Art Institute of Las Vegas
08.2014 - 10.2018
Director of Accounting
The Art Institute of California-Orange County
01.2012 - 06.2013
Financial Aid Officer/Accounts Payable Assistant
The Art Institute of Las Vegas
01.2011 - 11.2012
Accounting Supervisor
The Art Institute of Las Vegas
01.2011 - 01.2012
Master of Arts - Higher & Postsecondary Education Administration
Argosy University Online
01.2010 - 01.2012
Bachelor of Science - Health Care Administration
University of Nevada, Las Vegas
01.2004 - 01.2008