Charmaine French
McDonough,GA
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level [Job Title] position. Ready to help team achieve company goals.
Overview
9
9
years of professional experience
Work History
Shift Supervisor
Starbucks
McDonough, GA
02.2021 - Current
- Completed store opening and closing procedures and balanced tills.
- Enforced company policies and regulations with employees.
- Helped store management meet standards of service and quality in daily operations.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Trained new employees and delegated daily tasks and responsibilities.
- Responded to and resolved customer questions and concerns.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Built performance-oriented culture with satisfied, hardworking employees by clearly highlighting employee success and developing leaders from within.
- Completed cash and credit card transactions accurately using POS software.
- Assisted managers in setting goals for each department within the store and monitored progress toward those objectives regularly.
- Resolved conflicts between employees to maintain positive and productive work environments.
- Analyzed sales figures and identified areas for improvement.
- Served as a reliable point-of-contact for upper management when needed, effectively communicating any issues or successes from daily operations.
- Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
- Delivered successful training to more than twenty-five employees during tenure, educating on successful work processes and productivity strategies.
PRIVATE TURTORING LESSONS
Self Employed Services
McDonough
03.2020 - Current
- Worked with children and their caregivers to support learning and behavior skills within the home
- Produced ninety-minute weekend lessons with children ages of three to fifteen to help target specific areas of need such as; confidence, organization, time management, reading comprehension, math, and positive thinking.
4TH GRADE GENERAL EDUCATION TEACHER
S.L. LEWIS ELEMENTARY SCHOOL
Fulton County
07.2017 - 05.2019
- Created supportive and inclusive learning environments, fostering positive classroom atmospheres supporting student growth and learning.
- Boosted individual perseverance and resilience by setting challenging goals and providing realistic support.
- Maintained student portfolios to monitor learning progress and completion of work required for promotion to next grade level.
- Developed critical thinking skills in students through problem-solving activities and inquiry-based learning approaches.
- Communicated regularly with parents about student progress through conferences, emails, newsletters, and phone calls.
- Dedicated outside time to create fun and engaging lesson to keep students interested and attention levels high through roleplaying, technology, and sensory and auditory learning
- Taught twenty-five to thirty-five students subject-specific material, learning strategies, and social skills.
- Assisted with coworkers to self-evaluate and analyze skillsets to improve student growth, and data
- Organized weekly meetings with staff and coworkers for the improvement of work time, daily schedules, and transitions for the betterment of student learning
- Prepared materials for lessons, assignments, and assessments, and evaluated, corrected and graded student performance to identify gaps in skills or knowledge and set realistic goals.
- Directed class discussions to spark conversation about key concepts, complex problems and overarching themes.
- Led extracurricular activities such as after-school tutoring programs, enhancing student success beyond the classroom setting
- Outsourcing facility for training sites, while securing materials need in aid such as audio, visuals, and props.
1ST GRADE MATH AND SCIENCE TEACHER
Kindezi Charter School Old Fourth Ward
Atlanta
06.2015 - 07.2017
- Designed, coordinated, and implemented a schoolwide giveback of bottled water to Flint, Michigan, for water pollution lesson with students
- Organize events and tasks to flow appropriately on a well-managed schedule
- Designed innovative science curricula to engage students and promote critical thinking.
- Led and guided 12 to 16 students in a classroom while managing different personalities and behaviors
- Encourage students to be innovators and explore different learning modalities in science and math.
- Organized field trips and guest speakers to expose students to various career opportunities within the scientific community, inspiring future scientists.
- Established clear expectations for behavior and academic performance; consistently enforced policies while maintaining fairness and respect toward all students.
- Created interactive activities to engage student interest and curiosity in scientific concepts.
- Collaborated with colleagues to develop interdisciplinary lessons that connected science with other subjects, fostering a well-rounded education.
- Promoted culture of inclusion, respect and collaboration in classroom.
- Utilized data to inform instructional decisions and personalize learning.
Education
Master's of Education - Elementary Education
Georgia State University
Atlanta, GA05.2017
Bachelor of Arts - Early Childhood Education
Georgia State University
Atlanta, GA12.2014
Skills
- Customer-Oriented
- Diplomatic and Fair
- Inventory Control and Record Keeping
- Role Modeling
- Staff Education and Training
- Positive Attitude
- Creative Problem-Solving
- Team Leadership
- Strong Verbal and Written Communication
- Team Collaboration and Leadership
- Interpersonal Relations
- Team Motivation
Creative
I approach all challenges and inquires from an artistic lens. Viewing a problem as a blank canvas, allows me to dig deep within my integrity and create a solution which is innovative and forward thinking. Creativity grants me the freedom to work as a freelance artist.
Timeline
Shift Supervisor
Starbucks
02.2021 - Current
PRIVATE TURTORING LESSONS
Self Employed Services
03.2020 - Current
4TH GRADE GENERAL EDUCATION TEACHER
S.L. LEWIS ELEMENTARY SCHOOL
07.2017 - 05.2019
1ST GRADE MATH AND SCIENCE TEACHER
Kindezi Charter School Old Fourth Ward
06.2015 - 07.2017
Master's of Education - Elementary Education
Georgia State University
Bachelor of Arts - Early Childhood Education
Georgia State University