Summary
Overview
Work History
Education
Skills
Timeline
Generic

Charmaine Johnson

Queens,NY

Summary

Hardworking professional applies official coding conventions and rules established by American Medical Association and Centers for Medicare and Medicaid Services. Confident Medical Coder adheres to data confidentiality and privacy rules in all workflows and promotes dynamic interpersonal skills.

Overview

9
9
years of professional experience

Work History

Medical Coder

Beacon Hills Health
08.2022 - 05.2023
  • Reviewed patient charts to better understand health histories, diagnoses, and treatments.
  • Applied official coding conventions and rules from American Medical Association and Centers for Medicare and Medicaid Services to assign diagnostic codes.
  • Reviewed outpatient records and interpreted documentation to identify diagnoses and procedures.
  • Resourcefully used various coding books, procedure manuals, and on-line encoders.
  • Monitored changes in coding regulations to provide recommendations for compliance.
  • Utilized active listening, interpersonal, and telephone etiquette skills when communicating with others.

Auto Parts Specialist

Mavis Tires And Brakes
07.2020 - 05.2021
  • Served customers in-store and by telephone to answer questions and place orders.
  • Maintained current knowledge of manufacturers' options and parts availability to offer expert support.
  • Tracked parts use and charged items to customer accounts for billing.
  • Worked with vendors to place new orders, handle shortage and resolve defective parts issues.
  • Increased store revenue by cross-selling products and upselling services to customers.

Receptionist

Ray Catena Lexus Of White Plains
07.2019 - 06.2020
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Resolved customer problems and complaints.

Business Development Representative

White Plains Honda
04.2014 - 01.2018
  • Maintained extensive knowledge of company products and services to provide top-notch expertise to customers.
  • Expanded business through effective network development, identifying new, and prospective clients.
  • Developed business pipeline using cold and warm techniques.
  • Utilized knowledge of industry trends to develop value-added solutions and approaches for target audiences.
  • Identified new business opportunities through cold calling, networking, marketing and prospective database leads.
  • Built relationships with customers and community to promote long term business growth.

Education

High School Diploma -

Roosevelt High School
Yonkers, NY
06.2013

Skills

  • Document Management
  • Electronic Health Record Applications
  • Medical Information Computerization
  • Coverage Determination
  • 3M Encoder
  • ICD-10 (International Classification of Disease Systems)
  • Medical Terminology
  • EMR Systems
  • Coding Error Resolution
  • Strategic Networking
  • Market Development
  • High Impact Proposal Presentations
  • Information Updates
  • Effective Scheduling

Timeline

Medical Coder

Beacon Hills Health
08.2022 - 05.2023

Auto Parts Specialist

Mavis Tires And Brakes
07.2020 - 05.2021

Receptionist

Ray Catena Lexus Of White Plains
07.2019 - 06.2020

Business Development Representative

White Plains Honda
04.2014 - 01.2018

High School Diploma -

Roosevelt High School
Charmaine Johnson