Charmaine Keffer
Willow Spring,NC
Summary
Dynamic dental professional with expertise in staff leadership, preventive care, and patient assessment. Committed to fostering a positive workplace culture and delivering culturally sensitive care to diverse populations.
Overview
27
27
years of professional experience
Work History
Associate Dentist
Comprehensive Dental Center of North Carolina
Rocky Mount
01.2025 - Current
- Performed comprehensive dental examinations and developed treatment plans for diverse patient needs.
- Administered local anesthesia and executed routine dental procedures with precision and care.
- Educated patients on oral health practices, promoting preventative care and treatment compliance.
- Collaborated with dental hygienists to enhance workflow efficiency in patient care services.
- Maintained accurate electronic health records using practice management software, ensuring compliance and confidentiality.
- Participated in continuing education opportunities to stay current with industry trends and technologies.
- Established rapport with patients of all ages, providing a comfortable and reassuring atmosphere for both children and adults.
- Collaborated with fellow dentists to develop best practices for complex dental procedures, ensuring optimal outcomes.
- Completed consultations with patients for treatment plan.
- Promoted an inclusive environment for all patients by accommodating special needs or requests when possible during appointments.
- Served diverse populations with culturally sensitive care approaches, meeting the unique needs of each patient base served at the practice location.
- Developed customized treatment plans tailored to individual patient needs, promoting overall oral health and wellbeing.
Dental Supervisor
O'Berry Neuro-Medical Treatment Center
Goldsboro, NC
11.2019 - 12.2024
- Supervised dental team, ensuring compliance with regulatory standards and best practices.
- Implemented training programs for new staff, enhancing skills and operational efficiency.
- Coordinated patient scheduling, optimizing workflow and reducing wait times.
- Developed quality assurance initiatives to maintain high standards of patient care and satisfaction.
- Led staff meetings to communicate updates, address concerns, and foster team collaboration.
- Addressed patient concerns promptly, ensuring satisfactory resolution of issues while preserving long-term relationships with valued clients.
- Collaborated with dental practitioners to develop treatment plans that addressed the unique needs of each patient while optimizing resource utilization.
- Fostered a positive workplace culture by promoting teamwork, collaboration, and open communication among staff members.
Clinical Dentist/Dental Hygiene Instructor
Central Carolina Community College
Sanford, NC
01.2017 - 08.2019
- Supervised dental hygiene students in clinical rotations.
- Provided didactic teaching in a number of subjects
- Provided preventive care and guidance to promote good dental hygiene.
- Educated patients and families about dental issues and proper oral care to prevent dental decay and disease.
- Utilized advanced dental technology, such as digital x-rays and intraoral cameras, for accurate diagnoses and effective treatments.
- Participated in continuing education opportunities to stay current on industry trends and advancements in dentistry techniques.
Dental Associate
UDA Dental
Raleigh, NC
11.2016 - 12.2016
- Delivered comprehensive patient assessments and treatment plans to ensure optimal dental care.
- Executed procedures including extractions, root canals, and crowns with precision and adherence to protocols.
- Mentored junior staff in best practices for patient management and clinical techniques.
- Streamlined appointment scheduling processes, reducing patient wait times and enhancing service efficiency.
Associate Dentist
Dr. Kevin Arthur
Garner, NC
07.1999 - 06.2016
- Built strong relationships with patients, fostering trust and open communication regarding their dental concerns.
- Enhanced patient experience with thorough oral hygiene education and preventative care recommendations.
- Provided emergency dental care, addressing urgent issues in a timely and professional manner.
- Performed routine dental checkups, identifying and treating oral health issues promptly to prevent further complications.
- Administered care in emergency situations to treat tooth injuries.
- Performed root canal procedures to treat nerve and dental pulp issues and prevent further damage to teeth and gums.
- Diagnosed and treated infections, mouth ulcers, and other problems with oral mucosa.
- Took impressions for retainers and appliances.
- Examined X-rays to detect abnormalities or abnormalities in oral cavity.
- Restored teeth by fabricating crowns, bridges and other restorations.
- Fostered positive relationships with patients, enhancing overall satisfaction and retention rates through effective communication skills.
Education
Master of Science - Dentistry
U.N.C. School of Dentistry
Chapel Hill, NC05-1999
Certificate of Dental Hygiene - Dental Hygiene
U.N.C. School of Dentistry
Chapel Hill, NC05-1992
Associate of Science - Pre-Dental/Pre-Med
Emmanuel College
Franklin Springs, GA05-1989
Skills
- Staff leadership
- Oral cancer screening
- Safety compliance
- Preventive care
- Emergency dental care
- Patient assessment
- Treatment Planning
- Special needs dentistry
- Patient examinations
- Patient education and prophylaxis
- X-ray review
- Gum disease analysis
Timeline
Associate Dentist
Comprehensive Dental Center of North Carolina
01.2025 - Current
Dental Supervisor
O'Berry Neuro-Medical Treatment Center
11.2019 - 12.2024
Clinical Dentist/Dental Hygiene Instructor
Central Carolina Community College
01.2017 - 08.2019
Dental Associate
UDA Dental
11.2016 - 12.2016
Associate Dentist
Dr. Kevin Arthur
07.1999 - 06.2016
Master of Science - Dentistry
U.N.C. School of Dentistry
Certificate of Dental Hygiene - Dental Hygiene
U.N.C. School of Dentistry
Associate of Science - Pre-Dental/Pre-Med
Emmanuel College