Charmaine Littlejohn
Kansas City,MO
Summary
Conscientious and compassionate human resources professional with drive for helping employers recruit, develop and retain qualified candidates. Skilled at partnering with management teams to build employee-centric cultures promoting positive morale and optimizing productivity. Motivating and positive with excellent interpersonal, coaching and communication skills.
Overview
17
17
years of professional experience
Work History
Assistant Store Manager
Sephora
11.2020 - 10.2025
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
- Interviewed, hired, and trained staff associates and equipped to comply with company policies and procedures.
- Verified inventory counts remained within monthly tolerance levels and compiled financial data in compliance with budget.
- Created and maintained safe and secure work environments for employees.
- Provided weekly work schedules to employees to accommodate business demands and vacation requests.
- Walked through store areas to identify and proactively resolve issues negatively impacting operations.
- Developed and maintained strong relationships with vendors to facilitate timely product delivery.
- Reduced operational risks while organizing data to forecast performance trends.
- Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
- Trained and guided team members to maintain high productivity and performance metrics.
- Launched staff engagement, gender diversity and cultural programs in addition to robust reporting tool that increased operational quality.
Accounting Specialist
Russell Stover Chocolates
12.2017 - 03.2024
- Cooperated with senior leaders to create operating budgets and initiate financial planning.
- Trained new employees on accounting principles and company procedures.
- Reviewed accounts, resolved coding areas, and tracked recurring expenses for accrual entry.
- Used accounting software to issue tax returns and prepare consolidated reports.
Multi Branch Manager
People Ready
11.2008 - 05.2017
- Enhanced branch production rates by handling staff conflicts, evaluations, hiring, and termination processes and coaching employees on company protocol and payroll operations.
- Completed onsite safety inspections in compliance with OSHA guidelines.
- Acquired new accounts, along with maintaining and reactivating previously established accounts
Education
Business Administration And Management
University of Kansas
Lawrence, KSSkills
- Team management
- Workforce coordination
- Compliance management
- Data management
- Relationship building and management
- Conflict resolution skills
- Expertise in HR policy implementation
- Customer service and engagement
- Talent acquisition and training
Timeline
Assistant Store Manager
Sephora
11.2020 - 10.2025
Accounting Specialist
Russell Stover Chocolates
12.2017 - 03.2024
Multi Branch Manager
People Ready
11.2008 - 05.2017
Business Administration And Management
University of Kansas