Overview
Work History
Education
Skills
Timeline
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Charmaine Manalac

Lancaster,CA

Overview

6
6
years of professional experience

Work History

Business Analyst

Versaproducts
Los Angeles, CA
03.2024 - 08.2024
  • Extracted and transformed data from HubSpot to SAP, generating actionable insights for production, and managing financial transactions, including payments and refunds.
  • Improved business processes through automation and streamlined workflows using platforms such as BigCommerce and CommerceHub, optimizing payment processing, and refund procedures.
  • Analyzed large datasets in Excel to deliver strategic insights for decision-making, ensuring accurate financial transaction processing.
  • Managed daily project tasks, including data imports from major portals (Walmart, Alluvia, Wayfair, and BigCommerce), supporting operational goals through effective transaction management.

Junior Data Engineer Training

Azuma Co, Ltd.
Tokyo, JP
09.2022 - 03.2023
  • Ingested and integrated big data from diverse sources, including Oracle, Postgres, APIs, and cloud-based object stores, into a data lake.
  • Enhanced production data pipeline efficiency by troubleshooting OOM errors, resolving transformation failures, and minimizing compute hours.
  • Developed two key data models (conceptual, logical, and physical) for business applications, and created transformation scripts to enrich datasets based on business requirements.
  • Collaborated with cross-functional teams to identify data requirements and ensure the successful integration of data solutions, enhancing overall data accessibility and usability for stakeholders.

Sales Associate

Lacoste
Orlando, FL
09.2020 - 01.2021
  • Achieved recognition for exceptional sales performance, consistently delivering outstanding results, and contributing to team success.
  • Analyzed customer feedback to drive improvements in product quality and service offerings.
  • Assisted in generating weekly sales reports for a team of 15 sales associates, using Excel to analyze and visualize key performance indicators (KPIs), helping to improve decision-making and sales strategies.
  • Volunteered to support the IT team in compiling and cleaning customer survey data, showcasing a proactive interest in data management.

Team Leader

The University Corporation, CSUN
Northridge, CA
08.2018 - 05.2020
  • Approached customers and engaged in conversation through use of effective interpersonal and people skills.
  • Managed inventory and supplies to ensure materials were available when needed.
  • Facilitated training sessions for new employees on company policies and procedures.
  • Worked effectively in team environments to make the workplace more productive.

Education

Master of Science - Information System & Tech - Business Intelligence

California State University San Bernardino
San Bernardino
12-2023

Bachelor of Science - Business Marketing

California State University Northridge
Northridge
08-2020

Skills

  • Machine Learning: Algorithms and Applications
  • Data Management: Data Wrangling, Data Modeling
  • Business Tools: SAP, HubSpot, BigCommerce, and CommerceHub
  • Data Analysis: Python, SQL, and R
  • Data Visualization: Tableau, Matplotlib, and Seaborn
  • Soft skills: problem-solving, communication, teamwork
  • Big Data Technologies: Apache Spark, Hadoop, ETL/ELT Processing

Timeline

Business Analyst

Versaproducts
03.2024 - 08.2024

Junior Data Engineer Training

Azuma Co, Ltd.
09.2022 - 03.2023

Sales Associate

Lacoste
09.2020 - 01.2021

Team Leader

The University Corporation, CSUN
08.2018 - 05.2020

Master of Science - Information System & Tech - Business Intelligence

California State University San Bernardino

Bachelor of Science - Business Marketing

California State University Northridge
Charmaine Manalac