Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline
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Charmaine Ramos

Kapaa,HI

Summary

Dynamic Deli Clerk with a strong work ethic and exceptional customer service skills, honed at Papayas Natural Foods. Expert in food preparation and safety, consistently enhancing customer satisfaction through personalized service and meticulous attention to detail. Proven ability to maintain cleanliness and efficiency, contributing to a welcoming shopping environment.

Overview

1
1
year of professional experience

Work History

Deli Clerk

Papayas Natural Foods
10.2024 - Current
  • Greeted customers at counter to fulfill requests and answer questions.
  • Precisely measured, weighed, sliced, and packaged deli products according to customer requests while minimizing waste.
  • Maintained a safe working environment by adhering to food safety guidelines and promptly addressing any hazards.
  • Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
  • Improved workflow efficiency by effectively multitasking, prioritizing tasks, and communicating with team members.
  • Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
  • Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
  • Provided an enjoyable shopping experience for customers by engaging in friendly conversations while efficiently preparing their orders.
  • Responded to telephone inquiries regarding available products and services and helped customers make appropriate choices.
  • Maintained clean, trash-free workspaces to maximize productivity and safety.
  • Assisted in training new employees on proper deli procedures, ensuring consistent quality across the team.
  • Contributed to positive team dynamics through effective communication skills and a collaborative problem-solving approach.
  • Increased customer satisfaction by providing exceptional service and maintaining a clean, organized deli counter.
  • Made food according to standard recipes with requested changes for customer satisfaction.
  • Built trust with customers through meticulous attention to detail in fulfilling special orders and dietary restrictions.
  • Ensured optimal product quality with regular temperature checks on refrigeration units and promptly reporting any issues.
  • Listened to customer requests and suggested additional menu items as appropriate to upsell products.

Front End Deli Clerk

ABC STORE Island Country Market
02.2024 - 10.2024
  • Greeted customers at counter to fulfill requests and answer questions.
  • Precisely measured, weighed, sliced, and packaged deli products according to customer requests while minimizing waste.
  • Maintained a safe working environment by adhering to food safety guidelines and promptly addressing any hazards.
  • Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
  • Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
  • Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
  • Improved workflow efficiency by effectively multitasking, prioritizing tasks, and communicating with team members.
  • Maintained clean, trash-free workspaces to maximize productivity and safety.
  • Responded to telephone inquiries regarding available products and services and helped customers make appropriate choices.
  • Prepared salads, soups and sandwiches for customers.
  • Properly labeled and stored food and fresh ingredients in cooler or freezer to optimize freshness.
  • Kept kitchen, counter and dining areas cleaned and sanitized.
  • Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.
  • Maintained cleanliness and organization in deli area, ensuring welcoming environment for customers.
  • Maintained strict adherence to health and safety guidelines, ensuring safe shopping and working environment.
  • Operated cash register to manage cash and credit card transactions, providing receipts for proof of transaction.
  • Supported store success through participation in inventory audits and suggesting improvements for deli department operations.
  • Provided an enjoyable shopping experience for customers by engaging in friendly conversations while efficiently preparing their orders.
  • Developed strong rapport with customers by offering personalized service, answering questions, and making recommendations based on preferences.
  • Assisted in training new employees on proper deli procedures, ensuring consistent quality across the team.

Education

Bachelor of Science - Computer Science

Divine Word College
Philippines
03-2012

High School Diploma -

INNHS
Philippines
03-2009

Skills

  • Customer service
  • Cleanliness and sanitation
  • Honesty and integrity
  • Strong work ethic
  • Safe food handling practices
  • Food preparation
  • Food safety
  • Cleaning and sanitizing
  • Heavy lifting
  • Pricing and shelf labeling
  • Work area maintenance
  • Equipment use

Accomplishments

  • Achieved [Result] through effectively helping with [Task].
  • Documented and resolved [Issue] which led to [Results].
  • Collaborated with team of [Number] in the development of [Project name].

Languages

English
Native or Bilingual

Timeline

Deli Clerk

Papayas Natural Foods
10.2024 - Current

Front End Deli Clerk

ABC STORE Island Country Market
02.2024 - 10.2024

Bachelor of Science - Computer Science

Divine Word College

High School Diploma -

INNHS