Charmaine Small
Indianapolis,Indiana
Summary
Dynamic professional with extensive experience at Amazon, excelling in forklift operation and package sorting. Recognized for exceptional teamwork and a strong work ethic, consistently optimizing warehouse efficiency. Adept at multitasking and problem-solving, ensuring safety and product integrity while fostering a positive work environment. Committed to delivering outstanding results in fast-paced settings.
Overview
7
7
years of professional experience
Work History
amazon
john cooper
Indianapolis, Indiana
08.2019 - 09.2019
- Operated forklifts to transport materials across warehouse sections.
- Conducted routine inspections on equipment to ensure safety and functionality.
- Loaded and unloaded shipments with precision and care for product integrity.
- Collaborated with team members to optimize warehouse workflow efficiency.
- Loaded pallets onto trailers for shipment.
- Collaborated with team members to meet daily operational goals.
- Sorted packages by size, destination, and shipping method accurately.
Home2 Suites by Hilton
daniece froster
Indianapolis, Indiana
03.2018 - 09.2018
- Enforced safety regulations among all housekeeping personnel.
- Organized housekeeping carts with necessary supplies at the start of shift.
- Helped maintain a clean environment by performing light housekeeping duties.
- Assisted in resolving customer complaints related to housekeeping services.
- Performed housekeeping duties to keep facilities clean and neat.
- Performed general housekeeping duties such as sweeping, mopping floors, dusting shelves.
- Conducted light housekeeping duties such as changing bed linens and laundry services.
sur la table
sarah smith
Indianapolis, Indiana
01.2017 - 02.2018
- Prioritized and organized tasks to efficiently accomplish service goals.
- Collaborated closely with team members to achieve project objectives and meet deadlines.
- Worked with cross-functional teams to achieve goals.
Animal caretaker
Uncle Bill
Indianapolis, Indiana
03.2016 - 04.2016
- Provided daily care and feeding for a variety of animals.
- Maintained cleanliness and sanitation in animal habitats and facilities.
- Monitored animal behavior and reported any health concerns to supervisors.
- Cleans and maintains animal living areas, including cages and tanks, using appropriate cleaning materials.
- Stayed on top of laundry, sweeping and disinfection protocols.
- Feeds animals according to instructions from veterinarians or animal care supervisors.
Server
Steak n Shake
Indianapolis, Indiana
03.2013 - 11.2014
- Provided friendly service to enhance customer dining experiences.
- Took and processed customer orders efficiently and accurately.
- Maintained cleanliness of tables, utensils, and overall restaurant environment.
- Collaborated with team members to ensure smooth restaurant operations.
- Managed cash register transactions and handled payments promptly.
- Recommended menu items to customers based on preferences and specials.
- Resolved customer complaints by providing timely solutions and support.
- Provided excellent customer service to ensure satisfaction.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Provided exceptional service to high volume of daily customers.
- Took orders from customers accurately and in a timely manner.
- Operated POS terminals to input orders, split bills, and calculate totals.
- Greeted customers, answered questions, and recommended specials to increase profits.
Sales Associate
RAINBOW
Indianapolis, Indiana
03.2014 - 08.2014
- Assisted customers in product selection and provided excellent service.
- Maintained store organization and ensured product displays were visually appealing.
- Processed transactions accurately and efficiently at the cash register.
- Collaborated with team members to achieve sales goals and enhance customer experience.
- Helped customers find specific products, answered questions, and offered product advice.
- Greeted customers and provided exceptional customer service.
- Worked with fellow sales team members to achieve group targets.
Education
Diploma -
LAWRENCE CENTRAL HIGH SCHOOL
Indianapolis, Indiana05.2011
Skills
- Animal care technician
- Forklift operation
- Cash handling
- Customer service
- Work ethic
- Package sorting
- Team collaboration
- Task prioritization
- Adaptability
- Attention to detail
- Multitasking
- Friendly, positive attitude
- Problem-solving
- Verbal communication
- Table management
- Order processing
- Seating arrangements
- Tip calculation
- Order taking
- Beverage preparation
Languages
ENGLISH
Timeline
amazon
john cooper
08.2019 - 09.2019
Home2 Suites by Hilton
daniece froster
03.2018 - 09.2018
sur la table
sarah smith
01.2017 - 02.2018
Animal caretaker
Uncle Bill
03.2016 - 04.2016
Sales Associate
RAINBOW
03.2014 - 08.2014
Server
Steak n Shake
03.2013 - 11.2014
Diploma -
LAWRENCE CENTRAL HIGH SCHOOL