Charmaine Smith
Tucson,AZ
Summary
Passionate Special Education Paraprofessional devises successful student strategies and manages classroom activities. Offers advanced qualifications combined with understanding of autism spectrum disorder and learning disabilities. Self-starter proudly promotes positive educational environments. Offers strong background working with special needs students. Attentive to details and thorough in helping students complete assignments.
Overview
33
33
years of professional experience
Work History
Special Needs Paraprofessional
A+ Acacia Elementary
Vail, AZ
03.2020 - Current
- Assisted with the development and implementation of Individual Education Plans.
- Provided individualized instruction to special needs students in a one-on-one or small group setting.
- Monitored student progress, behavior, and social interactions in accordance with IEP goals.
- Collaborated with teachers, administrators, and other professionals to ensure proper support for students' educational needs.
- Adapted curriculum materials to meet the individual needs of students with disabilities.
- Encouraged communication between home and school through parent and teacher conferences and other forms of contact.
- Maintained records of student progress using appropriate documentation tools.
- Helped develop strategies for managing challenging behaviors in an effective manner.
- Administered assessments designed to evaluate academic performance and social and emotional growth.
- Developed lesson plans that incorporated technology into instruction when appropriate.
Transportation monitor
Vail Transportation
Vail, AZ
01.2014 - Current
- Helping support kids learn based on their individual abilities
- Set up educational programs and activities to meet the student’s needs
- Maintain a daily data log to work on IEP goals and progress
- Data entry for medical billing
- Assisted students to board the bus, fastened and secured seatbelts and wheel chairs
- Monitored safety, health and behavior of students on the bus
- Evacuated students and passengers from the bus in case of any emergency
- Maintained a clean and safe bus
- Maintained monthly meetings to improve work environment.
Administrative Assistant
Micro Wave International Criminal Background Checks
Tucson, AZ
01.2013 - 01.2014
- Data entry for international criminal background checks
- Scanned and filed all clients received for worldwide searches
- Filed all clients criminal searches
- Faxed daily status reports
- Scanned court documents on clients with records
- Distributed daily mail.
- Prepared expense reports on behalf of executives in accordance with company policies and procedures.
- Handled confidential documents in an organized fashion according to established protocol.
- Answered phone calls and emails to provide information, resulting in effective business correspondence.
- Ensured compliance with all relevant rules and regulations governing data entry activities.
- Utilized specialized software applications related to the job role.
- Collaborated with other departments to resolve issues regarding incorrect data entries.
- Maintained confidentiality of sensitive information entered into the system.
- Performed data entry from paper documents, emails, and other sources into computer systems.
- Operated various office equipment such as scanners, printers. when required.
Customer Service Representative
DS WATERS FLOWER BRANCH
Flowery Branch, GA
01.2010 - 01.2011
- Efficiently handle inbound customer service calls from customers on delivery of their water service nationwide
- Handle billings, payments, collection calls, escalations calls and negotiated payments
- Telecommute with route representative and branch manager for prompt deliveries and special up sales
- Maintain quality control/satisfaction records, constantly seeking new ways to improve customer service skills
- Marketed merchandise to increase sale goals.
Reorder Associate
ARMY AIR FORCE EXCHANGE SERVICES
Mannheim, Germany
01.2004 - 01.2007
- Sold a variety of merchandise to customers using salesmanship and courtesy
- Managed the stock levels, analyzed the figures and forecast the future sales
- Forecasted consumer buying patterns based on sales trends and economic conditions monitoring
- Observed and managed stock levels within department and contributed to preparation and execution of financial plans
- Maintain overseas orders to be shipped in a timely manner
- Maintain sale racial level for company goals
- Ensured timely and efficient product flow by partnering with vendors and distribution centers and overseas shipment tracking
- Telecommunicated for German vendor orders and for overseas orders to replenish sales floor
- Prepare daily work and dispatch to workers
- Organize and maintain weekly staff meetings to discuss goals and plans.
- Managed vendor relationships by ensuring timely payment of invoices and resolving any issues that arise during the ordering process.
Sales Associate
ARMY AIR FORCE EXCHANGE SERVICES
Mannheim, Germany
01.2002 - 01.2003
- Greeted customer into a secured area identifying military identification cards
- Assisted customers with electronic sales
- Restocked and cleaned sales floor.
Cashier Supervisor/Customer Service
ARMY AIR FORCE EXCHANGE SERVICE
Germany
01.1991 - 01.1999
- Team leader overseas with the fluency in Germany
- Employed and trained employees to maintain a positive relationship with customers
- Maintained employee attendance and work record
- Maintained weekly work schedule
- Balanced out end of the day cash registers
- Established and maintained professional, clean, and well-stocked store.
Education
Business Administration -
STRATFORD CAREER INSTITUTE
04.2024
Skills
- Social Skills Development
- Applied Behavior Analysis
- Disability Awareness
- Feeding Assistance
- Collaborative Teamwork
- Seizure Management
- Classroom Organization
- Life Skills Training
- Personal care assistance
- Transition planning
- Data Collection
- Communication Strategies
- Classwork oversight
- Activities Oversight
- IEP goals
- Teacher Assistance
Core Competencies
- Excellent Strategist - Provide solutions that boost productivity and efficiency across the organization. Quickly identify problem areas and implement effective solutions to meet goals.
- Exceptional organizational skills - Consistently recognized by colleagues for exceptional talents in needs analysis and problem resolution in fast-paced environments.
- Strong sense of responsibility - Solid professional standards; excellent track record of dependability. Maintain focus on achieving results while implementing solutions to meet a diversity of needs.
Achievements
- Proficiency Award
- Letter of Appreciation from General Manager
- Letter of Appreciation from Dwight E. Phillips SR. Colonel us Army
Summary
“Know-how” in clerical duties and providing excellent customer service …accompanied with initiatives, Multi-tasking abilities and drive to accomplish goals and objectives
Page
1, 3
Languages
German
Limited
Timeline
Special Needs Paraprofessional
A+ Acacia Elementary
03.2020 - Current
Transportation monitor
Vail Transportation
01.2014 - Current
Administrative Assistant
Micro Wave International Criminal Background Checks
01.2013 - 01.2014
Customer Service Representative
DS WATERS FLOWER BRANCH
01.2010 - 01.2011
Reorder Associate
ARMY AIR FORCE EXCHANGE SERVICES
01.2004 - 01.2007
Sales Associate
ARMY AIR FORCE EXCHANGE SERVICES
01.2002 - 01.2003
Cashier Supervisor/Customer Service
ARMY AIR FORCE EXCHANGE SERVICE
01.1991 - 01.1999
Business Administration -
STRATFORD CAREER INSTITUTE
Similar Profiles
Bianca CisnerosBianca Cisneros
Student Intern at Acacia Elementary SchoolStudent Intern at Acacia Elementary School
Yismely JaquezYismely Jaquez
Group Leader at Acacia NetworkGroup Leader at Acacia Network
Chassidy HernandezChassidy Hernandez
Case Manager at Acacia NetworkCase Manager at Acacia Network
Analyse TapiaAnalyse Tapia
Merchandise Team Lead at American Eagle OutfittersMerchandise Team Lead at American Eagle Outfitters
Grace MadisonGrace Madison
Director at Creative Kids Preschool LLCDirector at Creative Kids Preschool LLC