Charmaine Strayhorn

Hardworking Bodily Injury Claims Adjuster bringing 3 years of experience meeting customer needs via telecommuting roles. Skilled at listening to customers, meeting productivity targets and maintaining current knowledge of company offerings. Offering empathy, reliability and enthusiasm for satisfying customers. Recognized consistently for performance excellence and contributions to success in the insurance industry. Received the Silver Chairman's award in 2020 which is amongst one of the highest awards you can receive for being a top performer in my department as a liability adjuster in the year of 2019. Proved hard work pays off and was selected as one of three liability adjusters to meet the CEO of GEICO in 2019. Received almost a perfect rating in my first month as a bodily injury claims adjuster and was ranked the third highest unrepresented bodily injury adjuster with the most closures in my first month. Got promoted to an attorney represented team in 2020 where I reviewed over 1,000 medical bills and records and negotiated and settled over 100 claims with attorneys. Received my SM-18 Essentials of Supervision certificate in 2020 with hopes of furthering my career at GEICO and becoming a supervisor. Continued to demonstrate my ability to be successful and was recognized as the top unrepresented bodily injury claims adjuster who had the most early call resolution closures in the department and the most closures overall in February of 2021.