Summary
Overview
Work History
Education
Skills
Timeline
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Charmaine Terrell

Alton,IL

Summary

Dynamic professional with a proven track record at Alton Memorial Hospital, excelling in teamwork and communication. Recognized for enhancing clinic efficiency and patient care through strong organizational skills and adaptability. Committed to continual improvement, I effectively manage multiple tasks while maintaining a friendly, positive attitude in fast-paced environments.

Overview

22
22
years of professional experience

Work History

Alton Memorial Hospital

BJC Hospital
12.2022 - Current
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.
  • Worked well in a team setting, providing support and guidance.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Passionate about learning and committed to continual improvement.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Organized and detail-oriented with a strong work ethic.
  • Paid attention to detail while completing assignments.
  • Learned and adapted quickly to new technology and software applications.
  • Demonstrated strong organizational and time management skills while managing multiple projects.

Blood Collection Specialist

American Red Cross
12.2009 - 08.2022
  • Demonstrated flexibility in adapting to various work settings, including hospitals, clinics, blood drives, and mobile collection units.
  • Streamlined the appointment scheduling process, minimizing wait times for patients while maximizing productivity for the clinic.
  • Established rapport with diverse patient populations, demonstrating empathy and understanding during sensitive medical procedures.
  • Assisted with training new staff members on best practices for blood collection procedures, ensuring consistent quality across the team.
  • Contributed to team collaboration by sharing knowledge and expertise with coworkers, fostering a supportive work environment.
  • Lead trainer
  • Experience working with fixing and running the apheresis machines.
  • Maintained patient confidentiality through strict adherence to HIPAA regulations during all aspects of the blood collection process.
  • Ensured accurate labeling and handling of collected blood samples, reducing the risk of errors or contamination.
  • Improved clinic efficiency by keeping track of supplies and restocking as necessary in a timely manner.
  • Safeguarded patients'' well-being by conducting thorough health screenings before initiating any blood draw procedures.
  • Upheld stringent sanitation standards to prevent cross-contamination and maintain a safe environment for both patients and staff members.

DSP

Beverly Farms Foundation
02.2004 - 03.2009
  • Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.
  • Assisted with daily living activities, running errands, and household chores.
  • Assisted patients with bathing, grooming, dressing, and oral hygiene care both in private residences and facilities.
  • Laundered items, changed sheets and made bed to keep patients' bedroom clean.
  • Monitored clients' overall health and well-being and noted significant changes.
  • Provided compassionate and patient-focused care to cultivate well-being.
  • Cooked meals and assisted patients with eating tasks to support healthy nutrition.
  • Built and maintained rapport with clients and family members to facilitate trusting caregiver relationship.
  • Transported clients to and from medical appointments with safety and efficiency.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Guided patients to restroom to support bladder and bowel relief requirements.

Education

No Degree - Nursing

Lewis And Clark Community College
Godfrey, IL

No Degree - Medical Assistant

Everest College
City Of Saint Peters, MO
06-2008

High School Diploma -

Alton High School
Alton, IL
05-2003

Skills

  • Friendly, positive attitude
  • Teamwork and collaboration
  • Customer service
  • Problem-solving
  • Time management
  • Attention to detail
  • Flexible and adaptable
  • Dependable and responsible
  • Multitasking
  • Multitasking Abilities
  • Excellent communication
  • Critical thinking
  • Computer skills
  • Organizational skills
  • Calm under pressure
  • Active listening
  • Organization and time management
  • Decision-making
  • Problem resolution
  • Verbal communication

Timeline

Alton Memorial Hospital

BJC Hospital
12.2022 - Current

Blood Collection Specialist

American Red Cross
12.2009 - 08.2022

DSP

Beverly Farms Foundation
02.2004 - 03.2009

No Degree - Nursing

Lewis And Clark Community College

No Degree - Medical Assistant

Everest College

High School Diploma -

Alton High School

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