CHARMAINE WILLIAMS
Augusta,US
Summary
Detail-oriented Medical Administrative Professional and Dental Assistant with extensive experience in patient care and office management. Supported healthcare teams in delivering quality care, guiding patients through medical procedures, and enhancing operational efficiency. Proficient in managing administrative tasks and assisting with a range of dental procedures, ensuring patient comfort and adherence to best practices.
Overview
12
12
years of professional experience
Work History
Dental Assistant
Contract Dental
Martinez, GA
01.2025 - Current
- Assisted dentists with patient examinations and dental procedures.
- Prepared treatment rooms and sterilized dental instruments regularly.
- Educated patients on post-treatment care and oral hygiene practices.
- Maintained inventory of dental supplies and equipment ordering when necessary.
- Provided chair-side assistance during dental procedures, including passing instruments to the dentist and holding suction devices.
- Sanitized equipment, cleaned treatment rooms and restocked supplies after each patient's treatment to maintain cleanliness and prepare for next patient.
- Took digital X-rays of teeth using radiographic equipment.
- Took bitewing, periapical, panoramic and occlusal X-rays and prepared for dentists to review.
Patient Care Technician
Wellstar MCG
Augusta, GA
12.2024 - Current
- Monitored patient vital signs and reported changes to healthcare team.
- Assisted with daily living activities for patients in care.
- Supported nursing staff with routine medical procedures and tasks.
- Obtained patient vital signs and reported results to staff nurse or physician to identify changes from prior measurements.
- Answered call lights promptly and responded appropriately to requests from patients, families, staff members.
- Assisted with patient admissions, discharges and transfers.
- Assisted in preparing patients for examinations and treatments, including vital signs monitoring.
- Observed changes in patient's conditions and reported any abnormalities to the RN on duty.
- Performed EKGs, phlebotomy, and other laboratory tests as directed by physician or RN.
CNA Lead
East Central Regional Hospital - Gracewood
Augusta, GA
08.2014 - Current
- Kept an eye on participants to spot problems and offer assistance, such as stopping activities and providing medical assistance
- Was in charge of ordering and maintaining all recreational equipment
- Promoted engagement and outreach through special events aimed at attracting new users
- Assisted with clerical tasks such as registering participants and responding to specific event inquiries
- Provided direct patient care and assistance with daily living activities.
- Monitored vital signs and reported changes to nursing staff promptly.
- Maintained cleanliness and organization of patient rooms and common areas.
- Documented patient behaviors and responses accurately in medical records.
- Supported recreational activities to enhance patient engagement and well-being.
CNA/Med Tech
Thrive at augusta
Martinez
09.2019 - 12.2024
- Provided compassionate care to residents in daily activities and personal hygiene.
- Assisted nursing staff with medical procedures and patient monitoring tasks.
- Documented patient information and care provided in electronic health records.
- Maintained a clean and safe environment for residents and staff.
- Collaborated with team members to address residents' needs effectively.
- Educated families about care plans and resident well-being strategies.
- Trained new staff on best practices for resident care and safety protocols.
Education
Dentist Assistant Certification - Dental Assisting
Zollege Dental Assistant
Augusta, GAHealth Administration - Associate of Science
Augusta Technical College
Augusta, GASkills
- X-ray procedures
- Dental impressions
- Dental Radiography
- Oral X-Rays
- Impression specialist
- Treatment room setup
- Room disinfection
- Sterilization methods
- Appointment Scheduling
- Patient assessments
- Patient care planning
- Healthcare billing proficiency
- Health insurance verification
- Medical office procedures
- Medical office administration
- Data management
- Utilization review
- Administrative support
- Patients
- Families
- Healthcare professionals
- Nurses
- Allied health professionals
- First Aid Training
- Digital imaging
- Team Collaboration
- Organization
- Inventory management
- Business operation
- Documentation skills
- MS Office
- Staff development
- Team collaboration
- Communicator
- Appointment Scheduling
- Digital imaging
- Sterilization methods
- Inventory management
- Team collaboration
Timeline
Dental Assistant
Contract Dental
01.2025 - Current
Patient Care Technician
Wellstar MCG
12.2024 - Current
CNA/Med Tech
Thrive at augusta
09.2019 - 12.2024
CNA Lead
East Central Regional Hospital - Gracewood
08.2014 - Current
Dentist Assistant Certification - Dental Assisting
Zollege Dental Assistant
Health Administration - Associate of Science
Augusta Technical College