Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
Generic

Charmaine Kamalu Mokiao

Hurst,TX

Summary

Aviation professional with over 17 years’ Inflight experience with multiple Part 121 charter and commercial carriers, with emphasis on standardization, regulatory compliance, and safety. Energetic, organized, proactive leader. Dedicated and Motivated to drive improvement of everyday experience for a Successful Mission ALWAYS!

Overview

17
17
years of professional experience

Work History

Purser

Omni Air International
05.2022 - Current

▪️Also known as Lead Flight Attendant who manages the cabin crew and ensures the safety and comfort of passengers. Main responsibility of a purser is to be the LIASON between Management and Flight Attendants to ensure a successful mission.

Responsibilities include:

  • Overseeing flight crew
  • Handling flight paperwork
  • Managing issues that may arise
  • Coordinating with the flight deck
  • Taking charge during emergencies
  • Serving food and drinks to passengers
  • Going through safety procedures with passengers
  • Assisting passengers with their needs
  • Maintaining a clean aircraft
  • Assisting pilots with their needs
  • Following airline regulations
  • Distributing custom forms when appropriate
  • Remaining calm during emergencies

Flight-attendant

Omni Air International
02.2007 - Current
  • Demonstrated flexibility and adaptability amidst schedule changes, delays, or challenging situations while maintaining a positive attitude.
  • Maintained a safe cabin environment by conducting pre-flight safety checks and adhering to FAA regulations.
  • Handled medical emergencies calmly and competently following established protocols while liaising with the cockpit crew as needed.
  • Enhanced passenger satisfaction by providing exceptional in-flight service and addressing individual needs.

Education

Diploma -

Kamehameha Schools
Honolulu, HI
1994

Skills

  • Customer Service
  • Strong Work Ethic
  • First Aid
  • Reliability and punctuality
  • Professional Appearance
  • Hospitality service expertise

Additional Information

QUALIFICATIONS:

• Qualified on B777-200ER; B767-200ER and -300ER; B757-200; DC-10-30ER aircraft

SUCCESSFUL MISSIONS:

• Proudly and successfully represented OAI inflight team on various high-profile missions, including vaccine distribution and citizen repatriation flights for Department of State; ICE and CBP deportation/migrant relocation flights(including refugees, deportees and detainees; private Chinese charters; Rescue Mission for Afghanistan and Ukrainian refugees/victims of war displacement, Countless Sub-service Contracts with Airlines which included Air Niugini, Air Canada, Scandinavian Airlines, West Jet, Avianca, Boliviana Airlines, Condor, Mongolia Airlines, Caribbean Airlines, just to name a few.

FEATURED IN:

▪️Employee Spotlight;

First Employee and ONLY Flight Attendant recognized company wide with this honor. Spotlight article featured my strong work ethics, successful career as a flight attendant, great outlook on life and appreciation for my dedication and service to this company. company.

▪️ Promotional “OMNI CLASS” Video

Featured Flight Attendant in video

▪️Promotional Video for OAI Covid Safety Demo Video

Featured Flight Attendant in video

Timeline

Purser

Omni Air International
05.2022 - Current

Flight-attendant

Omni Air International
02.2007 - Current

Diploma -

Kamehameha Schools

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Charmaine Kamalu Mokiao