Summary
Overview
Work History
Education
Skills
Hobbies and Interests
Timeline
Generic

Charmainne Miner

Hacienda Heights,CA

Summary

Experienced manager with a warm and friendly demeanor skilled at conflict resolution and operations management. Dedicated to team building and attentive to company needs. Proven track record in leading initiatives to enhance workflow and provide effective solutions that produce an immediate impact and contribute to the highest level of a company’s standards.

Overview

8
8
years of professional experience

Work History

Sanitation and HK.L Lead

Deployed Services
01.2023 - Current
  • Supervised staff and managed day-to-day staffing requirements
  • Improved staff performance through training, educating all team members ensuring compliance with federal, state and local laws and safety regulations
  • Motivated team members and resolved all staff conflicts in a professional and courteous manner
  • Executed tasks such as cleaning and disinfecting areas throughout the facility as needed, answered phones and responded to emails and other inquiries
  • Ensured compliance with safety and sanitation policies in all areas.

Area Supervisor/Project Manager

United States Postal Service
03.2016 - 10.2021
  • Understood the principles and processes for providing customer and personal services
  • Used logic and reasoning to identify alternative resolutions to problems
  • Assessed performance of staff and developed performance goals and targets to satisfy customer demand and ensure accuracy and quality
  • Evaluated appropriate records and documentation for inspections
  • Processed domestic and international mail for customers
  • Maintained a clean and safe workspace environment.

Education

Associate’s Degree in Administrative Office Assistant -

Western Career College
Walnut Creek, CA
06.2015

Skills

  • Bilingual Spanish
  • Attention to Detail
  • Friendly, courteous, & service oriented
  • Project Management
  • Staff training & coaching
  • Microsoft Office Suite
  • Quality assurance
  • Solid written & verbal communicator
  • Delegating Work Assignments
  • Protocol Understanding

Hobbies and Interests

  • Digital Marketing
  • Social Media Networking
  • Wine
  • Travel
  • Great food
  • Volunteering

Timeline

Sanitation and HK.L Lead

Deployed Services
01.2023 - Current

Area Supervisor/Project Manager

United States Postal Service
03.2016 - 10.2021

Associate’s Degree in Administrative Office Assistant -

Western Career College

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Charmainne Miner