Summary
Overview
Work History
Education
Skills
References
Timeline
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Charmain Tasia Balauro

San Jose,CA

Summary

Dedicated and focused individual who excels at prioritizing, completing multiple tasks and following through to achieve project goals. Able to learn new tasks quickly and proficient in growing key customer relationships. Represent the Company with a friendly and professional demeanor at all times.

Overview

12
12
years of professional experience

Work History

Manufacturing Technician II (Operator)

Infinera Corporation
Sunnyvale, CA
10.2024 - 04.2025
  • Set up and run multiple wafer fab equipment.
  • Was assigned at WET-ETCH area
  • Able to multitask with tools in the fab
  • Able to follow SPC, documentation, and qualifying tools.
  • Responsible for performing wafer fab processes.
  • Able to follow compliance and documented procedures.
  • Able to work with the team with no issues.

Cell Director (Manufacturing Lead)

Western Digital
San Jose, CA
08.2020 - 10.2024
  • Certified cleanroom trainer and certified on Liftoff and Etch cell.
  • Possess a strong sense of urgency, commitment and results oriented.
  • Responsible for setting up, loading, operating and monitoring machines/equipment for wafer fabrication.
  • Responsible for quality inspection, productivity, and cycle time, as well as accountable for individual results at assigned operations.
  • Able to understand and resolve job related problems within areas of responsibility.
  • Able to understand and react to SPC (Statistical Process Control), read and understand production reports and process instructions and able to work effectively within a team environment.
  • Possesses good communication. problem solving and computer skills.
  • Able to learn and apply knowledge quickly, and capable of operating multiple tools within the production cell in a fast-paced environment.
  • Able to work in a class 100 cleanroom and follow all safety and operational procedures

Lead Cage Cashier

Casino Matrix
San Jose, CA
03.2013 - 09.2023
  • Handled sensitive data with discretion and confidentiality.
  • Verified accuracy of transaction reconciliations and exchange summary report.
  • Completed gaming forms and reports and assisted customers with credit-related problems.
  • Counted, verified and posted armored car deposits.
  • Sold casino chips, tokens or tickets.
  • Performed daily balancing activities including count-downs, verifications, and reconciliations.
  • Reconciled daily summaries of transactions to balance finances.
  • Ensured that all state gaming laws were followed at all times.
  • Complied with safety regulations while operating cash handling equipment.
  • Counted and verified cash amounts at shift start and balanced funds prior to shift end or close.
  • Provided customer service assistance in resolving disputes or discrepancies related to cage transactions.
  • Collaborated with other departments to improve overall customer experience.
  • Resolved customer complaints regarding transactions in a professional manner.
  • Issued change funds for table games employees during their shifts.
  • Processed patron payouts, check-cashing and credit advances.
  • Maintained confidentiality of customers' transactions.
  • Performed opening and closing duties such as counting money drawers and verifying floats.
  • Reconciled accounts using computer software programs such as Excel or QuickBooks.
  • Maintained accurate records of cage transactions and balances.
  • Answered questions regarding casino operations, policies and amenities.
  • Checked the accuracy of documents before submitting them to supervisors for approval.
  • Supervised cage operations and quickly reported security concerns.
  • Verified customer identification to ensure compliance with gaming regulations.
  • Greeted customers and answered inquiries regarding services.
  • Received large amounts of cash from customers for conversion into chips or tokens.
  • Balanced assigned funds and prepared bank deposits.
  • Followed strict security protocols when handling large sums of money.
  • Worked effectively in team environments to make the workplace more productive.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Completed day-to-day duties accurately and efficiently.

Education

Associate in Computer Science - Information Technology

Ramon Magsaysay Technological University
Philippines
03-2007

Skills

  • Wafer fabrication
  • Equipment operation
  • Statistical process control
  • Quality inspection
  • Documentation management
  • Cleanroom practices
  • Problem solving
  • Time management
  • Team collaboration
  • Training facilitation

References

References available upon request.

Timeline

Manufacturing Technician II (Operator)

Infinera Corporation
10.2024 - 04.2025

Cell Director (Manufacturing Lead)

Western Digital
08.2020 - 10.2024

Lead Cage Cashier

Casino Matrix
03.2013 - 09.2023

Associate in Computer Science - Information Technology

Ramon Magsaysay Technological University

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Charmain Tasia Balauro
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