Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic
Charmane Jackson

Charmane Jackson

Hesperia ,CA

Summary

Highly motivated Type Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased revenue, improving buying experience and elevating company profile with targeted markets. Consistently recognized for sales performance and excellence in customer service.

Overview

21
21
years of professional experience
1
1
Certification

Work History

Sales Associate

Childrens Place
09.2019 - Current
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
  • Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
  • Engaged with customers to effectively build rapport and lasting relationships.

Respite Provider/Adaptive Skills Trainer

IN-ROADS CREATIVE PROGRAMS
01.2010 - Current
  • Provide assistive daily living skills
  • Follow established safety precautions in the performance of all duties
  • Maintain a good relationship with clients and other key associates
  • Provide required documentation timely and accurately.

Restaurant Operations Manager

C&G’S BISTRO
01.2014 - 01.2017
  • Oversee and manage all areas of the restaurant to include staffing, training, marketing
  • Maintain proper health code and sanitation throughout the restaurant to ensure a clean prep and serving area
  • Ensure accuracy of administrative and reporting duties
  • Assume lead cook responsibilities
  • Provide top customer service for highly rated customer satisfaction.

Key Holder/Acting Manager

RAVE
01.2008 - 01.2009
  • Greeting customer and responding to inquiries about merchandise and sales
  • Operating cash register and managing financial transactions
  • Achieving established goals as set by management
  • As Acting Manager, responsibilities included opening/closing the store; balancing drawer; preparing store and managing inventory; handling escalated customer concerns.

Customer Service Associate

RAVE
01.2004 - 01.2008
  • Greeting customer and responding to inquiries about merchandise and sales
  • Operating cash register and managing financial transactions
  • Achieving established goals as set by management.

Education

Restaurant Management Certificate -

Victor Valley College

General Education -

Victor Valley High

Skills

  • SERVE SAFE
  • RESTAURANT MANAGEMENT
  • CUSTOMER SERVICE FOCUSED
  • STAFF TRAINING & DEVELOPMENT
  • MENU MARKETING AND NUTRITION CERTIFICATE

Certification

  • Restaurant management of certification Training - 2008÷2009

Timeline

Sales Associate

Childrens Place
09.2019 - Current

Restaurant Operations Manager

C&G’S BISTRO
01.2014 - 01.2017

Respite Provider/Adaptive Skills Trainer

IN-ROADS CREATIVE PROGRAMS
01.2010 - Current

Key Holder/Acting Manager

RAVE
01.2008 - 01.2009

Customer Service Associate

RAVE
01.2004 - 01.2008

Restaurant Management Certificate -

Victor Valley College

General Education -

Victor Valley High

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Charmane Jackson