Charmayne Hollins

• Maintain work knowledge of Teale Database, RealQuest Database guidelines and Shared Documents.
• Collaboration with the Principal Investigator (PI) and Research Appraisals on Active Surveillance Study.
• Assesses clients for eligibility through personal interviews; appraisal records review; provide educational needs regarding schedule protocol appointments; and procedures.
• Meet with state assesses and responsible for ensuring the consent is understood, signed and processed appropriately.
• Responsible for accurate and timely transcription of study data into Assessor Portal.
• Responsible for completing Appraisal valuations, tracking return accuracy per protocol.
• Responsible for tracking and recording deviations, violations, adverse events and other study related activities.
• Responsibilities include working independently and proactively to review source documentations and case report forms for completeness, accuracy, and consistency, and resolving data discrepancies for single-institution and/or multi-center projects.
• Supports the regulatory team in the maintenance of regulatory documents.
• Assists with preparation for inspections, audits, and interim monitoring visits.
• Retrieves and analyzed all Real Quest listing of the property and contacts involved counties, assessees or
  real estate agent to confirm conditions of sales or parcels, and site edit checks using spreadsheet software. Input, Retrieve & Research data in Teale & HRIS database.
• Assist with other protocols as needed.

· Defines application (Forms Anywhere) problem by conferring with other Appraisers, Analysts and internal/external clients, evaluating procedures and processes.

· Lead project planning, project definition and requirements definition with internal/external clients.

· Develops solution by preparing and evaluating alternative workflow solutions.

· Investigate data discrepancies.

· Assisting in the development of, and migration to, new platforms.

· Detects and resolves appraisal errors.

· Processed contract data into computer, retrieving daily reports for clients from the computer, and creating and editing forms and letters on the word processor.

· Contacted planning and building departments of appropriate jurisdictions to verify zoning and general plan information to determine all potential uses for the property, views/retrieves all relevant building plans associated with the property.

· Provided leadership, support, and guidance to ensure that appraisal quality standards were followed, appraised all type of properties, and customer service expectations are met.

· Created complex appraisals involving residential, commercial, and agricultural; Collects, tabulates, records, and analyzes data relative to building materials, labor costs, and market trends.

· Analyzed data and established values for both productive and nonproductive land; Determined best possible use for land and if relevant to appraisal.

· Interviewed property owners, contractors, real estate agents, bankers, and others regarding building and lands costs and sale and resale values.

· Illustrated appraisal methods and procedures to taxpayers and investigates complaints, reporting and making recommendations based on finding.

· Primary responsibilities included: Setting up databases, generating reports of valuation Division – Land Appraisal records.

· TEALE processes data using a range of computer applications and database systems to support collection, cleaning and management of Audit data, California State.

· Ensured complete, accurate and consistent data for reporting to the California Recovery Task Force and State Agencies, and Federal and State Reviews as needed to ensure completeness and quality of all regarding California’s Reporting of Board Roll Data.

· Facilitated in the development of appraisal study protocols and other study-related documents.

· Analyzed and presented data to assessees and other related clients.

· Trained employees on new database systems and procedures.

· Other duties included: answering and directing phone calls, customer service, filing records, prepared memos, correspondence, reports, spreadsheets, and other documents.

· Perform extensive internal and external quality control checks on the data on a regular basis and formal documentation of any issues.

· Supported office staff with special projects and other administrative duties as needed.