Hi, I’m
CHARMAYNE SANDERS
Dothan,AL
Overview
18
years of professional experience
Work History
The BarnDothan, AL
General Manager
04.2021 - Current
Job overview
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
- Managed budget implementations, employee evaluations, and contract details.
- Managed budget implementations, employee reviews, training, schedules.
- Managed purchasing, sales, marketing and customer account operations efficiently.
- Interacted well with customers to build connections and nurture relationships.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Supervised creation of exciting merchandise displays to catch attention of store customers.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Assisted in recruiting, hiring and training of team members.
- Formulated policies and procedures to streamline operations.
Burlington IndustriesDothan, AL
Assistant Store Manager/Sales Manager
10.2017 - 04.2021
Job overview
- Supervised creation of exciting merchandise displays to catch attention of store customers.
- Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
- Negotiated price and service with customers and vendors to decrease expenses and increase profit.
- Monitored daily cash discrepancies, inventory shrinkage and drive-off.
- Identified and qualified customer needs and negotiated and closed profitable projects with high success rate.
- Interacted well with customers to build connections and nurture relationships.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Trained new employees on proper protocols and customer service standards.
- Provided weekly work schedules to employees to accommodate business demands and vacation requests.
- Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
- Reconciled daily sales transactions to balance and log day-to-day revenue.
Rite-Aid PharmacyNanty Glo, PA
Pharmacy Technician
05.2007 - 06.2017
Job overview
- Resolved third-party billing, computer system and customer service issues.
- Developed and implemented improvements to pharmacy organization system.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Prepared packaging and labels for prescriptions, verifying accuracy of dosage, side effects, interactions, and refill instructions.
- Performed various pharmacy operational activities with strong commitment to accuracy, efficiency, and service quality.
- Welcomed customers to pharmacy and answered questions relating to prescriptions and over-the-counter products.
- Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.
Timeline
General Manager
The Barn
04.2021 - Current
Assistant Store Manager/Sales Manager
Burlington Industries
10.2017 - 04.2021
Pharmacy Technician
Rite-Aid Pharmacy
05.2007 - 06.2017