Overview
Work History
Timeline
Hi, I’m

CHARMAYNE SANDERS

Dothan,AL
CHARMAYNE SANDERS

Overview

18
years of professional experience

Work History

The Barn
Dothan, AL

General Manager
04.2021 - Current

Job overview

  • Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
  • Managed budget implementations, employee evaluations, and contract details.
  • Managed budget implementations, employee reviews, training, schedules.
  • Managed purchasing, sales, marketing and customer account operations efficiently.
  • Interacted well with customers to build connections and nurture relationships.
  • Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
  • Supervised creation of exciting merchandise displays to catch attention of store customers.
  • Scheduled employees for shifts, taking into account customer traffic and employee strengths.
  • Assisted in recruiting, hiring and training of team members.
  • Formulated policies and procedures to streamline operations.

Burlington Industries
Dothan, AL

Assistant Store Manager/Sales Manager
10.2017 - 04.2021

Job overview

  • Supervised creation of exciting merchandise displays to catch attention of store customers.
  • Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
  • Negotiated price and service with customers and vendors to decrease expenses and increase profit.
  • Monitored daily cash discrepancies, inventory shrinkage and drive-off.
  • Identified and qualified customer needs and negotiated and closed profitable projects with high success rate.
  • Interacted well with customers to build connections and nurture relationships.
  • Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
  • Trained new employees on proper protocols and customer service standards.
  • Provided weekly work schedules to employees to accommodate business demands and vacation requests.
  • Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
  • Reconciled daily sales transactions to balance and log day-to-day revenue.

Rite-Aid Pharmacy
Nanty Glo, PA

Pharmacy Technician
05.2007 - 06.2017

Job overview

  • Resolved third-party billing, computer system and customer service issues.
  • Developed and implemented improvements to pharmacy organization system.
  • Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
  • Prepared packaging and labels for prescriptions, verifying accuracy of dosage, side effects, interactions, and refill instructions.
  • Performed various pharmacy operational activities with strong commitment to accuracy, efficiency, and service quality.
  • Welcomed customers to pharmacy and answered questions relating to prescriptions and over-the-counter products.
  • Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.

Timeline

General Manager
The Barn
04.2021 - Current
Assistant Store Manager/Sales Manager
Burlington Industries
10.2017 - 04.2021
Pharmacy Technician
Rite-Aid Pharmacy
05.2007 - 06.2017

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CHARMAYNE SANDERS