Charmee Jones
Program Manager
CHICAGO,Illinois
Summary
A strong background in performance, development, management, self-initiative, team collaboration, and communication. Demonstrated ability to excel in various roles and deliver exceptional outcomes. attention to detail and a proactive mindset. Applies a consultative approach to program development. Committed to upholding ethical standards and cultivating positive work relationships. Adaptable and results-driven with a natural aptitude for problem-solving and team collaboration. Strong project coordination and strategic planning skills, Committed to driving impactful project outcomes and delivering measurable success. Encouraging manager and analytical problem-solver with talents for team building, leading, motivating, excellent Partner relations aptitude, and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success.
Overview
23
23
years of professional experience
1
1
Certification
Work History
Program Manager
Playworks IL.
01.2023 - Current
- Assist in the planning and implementation of Playworks’ comprehensive school-based play and youth development programming
- Train and oversee Site Coordinators and/or a Program Specialist
- Maintain strong relationships with school partners
- Develop new trainings for program staff
- Facilitate implementation of any new or modified programming
- Managed and supervised administrative and daily program operations, complying with policies and regulations.
- Established strong relationships with key stakeholders, ensuring support for program initiatives.
- Developed strategic plans, setting clear objectives and achievable milestones for the team.
- Conducted comprehensive program evaluations, identifying areas for improvement and recommending actionable solutions.
- Addressed and resolved technical, and operational concerns by working with team members and the director.
- Maintained positive Partnership relations by addressing problems head-on and implementing successful corrective actions.
Children’s Program Director of Residential Services
Family Rescue Inc., Chicago, IL
01.2008 - Current
- Supervise and counsel social service advocacy primarily for children and teens
- Successfully established new youth and teen programs for the agency, churches and community
- Established peer counseling programs for Teen Boys
- Work on multiple advisory boards with the Chicago Public School system
- Designed service development plans and conducted operation assessments
- Responsible for the oversight of service performance
- Counsel youth and teens on defining career and work related goals and objectives
- Work with infants, toddlers and preschoolers, in development, emotional and behavior issues
- Responsible for recruitment and retention of supervisors and staff
- Program developer, trainer and implementation specialist
- Train, supervise and evaluate staff, volunteers, and interns
- Manage and develop volunteers into a goal-oriented, cohesive group
- Maintain company records, payroll and inventory
- Responsible for overseeing a combination of60 clients from infant to18 years of age
- Grant solicitation from private and public funders
- Currently supervise seven direct reports
Site Coordinator
Playworks IL.
01.2021 - 10.2023
- Provide Recess Structure and development to grammar school Students grades Pre-k thru8 grade and staff
- Model and assist with recess operations and processes
- Provide Recess Consultation and social emotional learning to School administrators and Recess Support staff
- Provide ongoing recess enrichment training
- Work with students with behavioral issues
- Teach social and emotional skill
- Provide weekly report, goals and updates weekly
Transitional Housing Lead Male Youth17-21
UCan Chicago Inc, IL
01.2018 - 01.2021
- Responsible for the day-to-day operations
- Conducting groups and Activities
- Developing curriculums
- Counseling Youth
- Responsible for DCFS/Foster Care Compliance
- Managing and implementing safety plans and case files
- Responsible for supervising and training staff and volunteers
Program and Training/ Violence Prevention Program Coordinator
Family Rescue Inc, Chicago, IL
01.2010 - 01.2018
- Designed and developed Curriculum, surrounding Safety, Teen Dating Violence, Community violence, Bullying, Healthy and Unhealthy relationships, Cyber Technology Abuse, Self-Sabotage, Teen Rights
- Counsel youth and adolescence
- Created a financial literacy program for Youth and Adolescence
- Implementation of Violence Prevention Program
- Responsible for supervising and training staff and volunteers
Women and Children Legal Advocate
01.2006 - 01.2008
- Provided legal advocacy and court services for women and children impacted by Domestic Violence and Wards of DCFS
- Provided crisis intervention
Operations Manager
Wholistic Health Care, Chicago, IL
01.2002 - 01.2006
- Coordinated activities for clients on all levels of illness and/or disability
- Managed approximately80 client’s daily activities
- Oversee the day to day operations
- Medical coding and Billing of clients through Illinois Portal
Education
Psychology
Texas Southern University
Psychology, Children and Adolescent Counseling
Argosy University
Child Behavior Mental Health
Grand Canyon University
Skills
- Problem-solving
- Detail-oriented
- Strategic planning
- Team leadership and direction
- Decision-making
- Policy and procedure improvements
- Training and development
- Critical thinking
- Flexible and adaptable
- Attention to detail
- Operations management
- Stakeholder communications
- Relationship building
- Public speaking
- Cross functional team builder
- Partnership development
Certification
- Certified Domestic Violence Professional (ICDVP)
- Certified Impact of Trauma with Children and Adolescence Professional
- Certified HIV/STI Educator
- Certified Trainer/Educator in Domestic Violence, Children in Trauma, Counseling, Crisis Intervention, Conflict Resolution, Program Design and Development and Proper Communication Style.
- Certification Food and Sanitation
- First aid CPR certified trainer
Community Service
ICADV: Men Committee( Men against Domestic Violence), A committee formed by the ILL. Coalition Against Domestic Violence to empower college and professional men to mentor and advocate college and high school males to speak against Domestic Violence.
Timeline
Program Manager
Playworks IL.
01.2023 - Current
Site Coordinator
Playworks IL.
01.2021 - 10.2023
Transitional Housing Lead Male Youth17-21
UCan Chicago Inc, IL
01.2018 - 01.2021
Program and Training/ Violence Prevention Program Coordinator
Family Rescue Inc, Chicago, IL
01.2010 - 01.2018
Children’s Program Director of Residential Services
Family Rescue Inc., Chicago, IL
01.2008 - Current
Women and Children Legal Advocate
01.2006 - 01.2008
Operations Manager
Wholistic Health Care, Chicago, IL
01.2002 - 01.2006
Psychology, Children and Adolescent Counseling
Argosy University
Child Behavior Mental Health
Grand Canyon University
Psychology
Texas Southern University
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