Charmell Edwards
Clayton,DE
Summary
Systematic Administrative Assistant with successful experience in fast-paced office settings. Hardworking team-player with expertise completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.
Overview
3
3
years of professional experience
Work History
Administrative Assistant
Constantly Caring Home Care, LLC
Philadelphia, Pennsylvania
01.2020 - Current
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Executed record filing system to improve document organization and management.
- Scheduled office meetings and client appointments for staff teams.
- Sorted and distributed office mail and recorded incoming shipments for corporate records.
- Maintained computer and physical filing systems.
- Optimized organizational systems for payment collections, AP/AR, deposits and recordkeeping.
- Managed office operations while scheduling appointments for department managers.
- Managed budgets, appointment scheduling, employee and event itineraries and accounts to improve productivity initiatives.
- Coordinated special projects and managed schedules.
- Evaluated employee records and productivity to complete employee evaluations.
- Developed standard operating procedures for all administrative employees.
- Utilized client and staff feedback to maintain customer partnerships and increase revenue.
- Oversaw quality control and productivity rates to increase revenue and production times.
Education
Associate of Arts - Respiratory Therapy
Community College of Philadelphia
Philadelphia, PA06.2017
Skills
- Confidentiality and Data Protection
- Document and File Management
- Multi-Line Telephone Systems
- Ease with Computers and Technology
- Strong Organizational Skills
- Research and Analytical Skills
- Computers and Technology
- Invoice Processing
- Excel Spreadsheets
- Payroll Administration
Timeline
Administrative Assistant
Constantly Caring Home Care, LLC
01.2020 - Current
Associate of Arts - Respiratory Therapy
Community College of Philadelphia
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