Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
• Performs general office duties, including computer data entry, filing, scanning, telephone and in-person communication and mailings.
• Create and manage over 180 utility accounts.
• Prepare monthly Journal Voucher for p-card transactions & submit with BOA statement.
• Prepare Statewide p-card request documents and submit for approval and processing. (3 steps) (5-7 per month). Get set-up in Adobe for signatures.
• Make monthly p-card payments for ITS utility accounts, post comments, upload receipts and sign-off on each transaction in BOA Works program. (30+per month) (6-7 step process per invoice)
• Prepare claims for 2 utility accounts (5 step process per invoice).
• Post and track invoices, claims, etc., in SharePoint for ITS utility accounts for ITS devices which includes DMS, RWIS, Traffic camera locations and Communication Huts. (30+ per month)
• Research payments using various sources as needed. Sources include Oracle, Oracle BI, SharePoint, Works, Agile Assets and Accounting personnel.
• Correspond with Accounting and Finance personnel to resolve issues as needed.
• Create workorders for each utility account and/or location in the Agile Assets MMS with a focus on accuracy. Make corrections if necessary. (30+ per month)
• Maintain accurate records of payments and respond to audits as requested.
• Set up utility accounts for new ITS devices/locations i.e., DMS, RWIS, & Cameras.
• Correspond with vendors, utility providers and city officials as needed.
• Schedule interviews when needed and send meeting invitations to interviewers.
• Copier supplies management. Correspond with lease vendor when repairs are needed.
• Monitor and maintain claim files for ITS purchase orders. Track balances and reconcile ITS purchase orders with the Oracle system. Track purchase order balances and prepare change orders. Log the claim information in the budget correspondence file. Maintain the files on all purchase order/change order issued.
• Audit and enter ITS Branch A9's. Audits for correct information as well as signatures. Route A9 to appropriate administrative personnel for supervisor signatures.
• Maintain Utility excel spreadsheet. Assist in tracking and updating utility account by setting up new service, terminating and transferring existing services from the contractor to the State.
• Assist manager in composing, reviewing, editing and revising written correspondence pertaining to ITS Branch.