Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic
CHARMI PATEL

CHARMI PATEL

Summary

Background in healthcare and office administration showcasing strong organizational, communication, and customer service skills. Proven experience in onboarding, event coordination, pharmacy operations, and volunteer work in hospital settings. Adept at providing support to patients and staff. Recognized for handling diverse tasks with accuracy and efficiency, contributing to a positive and welcoming environment.

Overview

3
3
years of professional experience
1
1
Certification

Work History

General Office Aide (Employee Experience)

UI Health
06.2023 - Current

• Facilitated seamless new employee onboarding, managing administrative tasks, and ensuring a smooth orientation process.

• Coordinated and executed various employee events and programs, contributing to a positive work culture.

• Managed correspondence, data, and provided logistical support for meetings and events, enhancing overall organizational efficiency.

• Oversaw the data management system for employee recognition, handling inputs from colleagues, patients, and visitors.

Licensed Pharmacy Technician

Jewel Osco Pharmacy
01.2023 - 06.2023
  • Assisting with prescription processing, preparing and dispensing medications, and managing inventory
  • Maintaining accurate records, adhering to legal and ethical guidelines, and communicating effectively with patients, healthcare providers, and other pharmacy staff
  • Responsible for verifying insurance coverage, submitting claims, and communicating with insurance companies to resolve any billing issues, ultimately ensuring patients receive the medications they need in a timely and cost-effective manner.

Volunteer

The University of Illinois Hospital
09.2022 - 02.2023
  • Volunteering in d diverse hospital departments such as Diagnostic &

Imaging Services, Outpatient Pediatrics, Surgical Services, University Health Services, Greeters and Way Finders, and so on

• Obtaining important knowledge and skills by helping with multiple

departments with various roles, all while contributing to the hospital's

overall efficiency and making a positive influence on patients, families,

and employees.

Pharmacy Technician

Kroger Pharmacy Retail
09.2020 - 08.2022
  • Communicated with patients regarding their personal information such as insurance, medical allergy history, and contact information to input within the pharmacy system
  • Prepared prescriptions by filling vials and labeling them with individual information to keep organization and avoid errors within customer pick-ups
  • Troubleshoot issues and concerns from customers and hospital employees via phone calls and in-person while using personal knowledge in order to provide solutions or alternatives.

Volunteer

Beaumont Hospital
08.2021 - 07.2022
  • Conducted daily visits to patients, offering assistance with various tasks and ensuring their well-being.

• Distributed essential items such as water, food, and reading materials to patients and their families, promoting comfort and overall wellness.

• Provided support to staff by managing call lights and performing light clerical duties based on daily activities and schedules.

• Maintained and restocked nurses' carts with necessary supplies, ensuring well-equipped patient rooms with required resources.

Education

Bachelor of Science - Neuroscience

University of Illinois Chicago
Chicago, IL
05.2024

Associate of Science - Biology

Henry Ford College
Dearborn, MI
05.2022

Bachelor of Science - Pharmacy

Gujarat Technological University
Gujarat, India
12.2019

Skills

  • Advanced multi-lingual
  • Excellent customer service skills with communication, teamwork, quick learner problem-solving, critical thinking, and organization skills
  • Computer: Microsoft (Word, Excel, PowerPoint), Pharmacy technician software use (Prescription entry, medical billing)
  • Digital technology use
  • Administrative Duties

Accomplishments

  • During my tenure as an intern at Medisun Life Science Pvt. Ltd., I had the privilege of engaging in a comprehensive six-month internship within the pharmaceutical industry. This experience afforded me the opportunity to gain invaluable insights into diverse facets of drug manufacturing, encompassing the entire spectrum from raw material procurement to process management, error detection, packaging, distribution logistics, and waste management protocols.
  • Achieved the top position in my class during a semester at pharmacy college.

Certification

Licensed Pharmacy Technician - State of Illinois; Department of Financial & Professional Regulation

Timeline

General Office Aide (Employee Experience)

UI Health
06.2023 - Current

Licensed Pharmacy Technician

Jewel Osco Pharmacy
01.2023 - 06.2023

Volunteer

The University of Illinois Hospital
09.2022 - 02.2023

Volunteer

Beaumont Hospital
08.2021 - 07.2022

Pharmacy Technician

Kroger Pharmacy Retail
09.2020 - 08.2022

Bachelor of Science - Neuroscience

University of Illinois Chicago

Associate of Science - Biology

Henry Ford College

Bachelor of Science - Pharmacy

Gujarat Technological University
CHARMI PATEL