Summary
Overview
Work History
Education
Skills
Timeline
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Charmika Everfield

Inglewood,CA

Summary

Hardworking and reliable team manager with strong ability in setting goals and supporting employees with training and development. Offering the ability to delegate, problem solving and adapting to change. Highly organized, proactive and punctual with team-oriented mentality. Flexible hard worker ready to learn and contribute to team success.

Overview

9
9
years of professional experience

Work History

Manager

Mendocino Farms
Los Angeles, CA
09.2021 - Current
  • Assigned tasks to associates to fit skill levels and maximize team performance.
  • Recruited and hired qualified candidates to fill open positions.
  • Completed thorough opening, closing and shift change functions to maintain operational standards each day.
  • Led team meetings and one-on-one coaching sessions to continuously improve performance.
  • Communicated company directives and programs to associates and ensured all follow-up items were completed accurately and timely.
  • Monitored staff performance and addressed issues.

Team Manager

Panera Bread
City Of Los Angeles, CA
08.2015 - 09.2021
  • Solved problems, handled escalated issues and mitigated risks.
  • Oversaw daily workloads and workflow for smooth operations.
  • Delegated work assignments and prioritized tasks.
  • Conducted regular employee performance evaluations to offer constructive feedback and solutions to propel improvements and growth.
  • Supervised and monitored team productivity by observing daily activities such as helping to create a effective close.
  • Initiated training sessions and coached employees to develop effective staff.
  • Delegated work to staff, setting priorities and goals.
  • Remained calm and professional in stressful circumstances and when dealing with unhappy customers, effectively diffusing situations.
  • Treated associates with fairness and respect, providing recognition of accomplishments.
  • Handled money according to company policy.
  • Counted and balanced cashier drawers.

Education

High School Diploma -

King/Drew Magnet Medical School
City Of Los Angeles, CA
06.2011

Some College (No Degree) -

Santa Monica College
Santa Monica, CA

Skills

  • Issue and conflict resolution
  • Organization
  • Friendly, positive attitude
  • Training & Development
  • Reliable and trustworthy
  • Great Work ethic
  • Customer service

Timeline

Manager

Mendocino Farms
09.2021 - Current

Team Manager

Panera Bread
08.2015 - 09.2021

High School Diploma -

King/Drew Magnet Medical School

Some College (No Degree) -

Santa Monica College

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Charmika Everfield