Charmin Getter
Poughkeepsie,NY
Summary
Experienced Behavioral Change Specialist/Case Manager with great success in managing heavy caseloads and collaborating with interdisciplinary teams, seeking a challenging role with the ability to utilize my skills and training in crisis intervention, group facilitation, coaching, advocacy, and resource coordination to motivate positive impact on the lives of clients.
Compassionate recovery coach dedicated to supporting individuals in their journey towards sobriety and wellness empathize with utilizing my skills and training. Experienced in providing personalized guidance, motivation, advocacy, and resources to clients overcoming addiction and mental health challenges.
Overview
18
18
years of professional experience
1
1
year of post-secondary education
1
1
Certification
Work History
Recovery Coach
Department of Mental Health
Poughkeepsie
01.2026 - Current
- Initiates and develops a recovery plan to help an individual in their recovery from substance use or addiction.
- Promotes recovery by removing barriers and obstacles to recovery.
- Establishes rapport with individuals who may are newly engaged into treatment, struggling with chemical dependency or life stressor, or have experience a recurrence.
- Facilitates weekly evidence based curriculum to individual to address crimogenic issues.
- Supervisor daily peer engagement groups.
- Serves as a personal guide for individuals already in recovery seeking sober free activities.
- Provide overdose prevention education and training of NARCAN.
- Coordinate two outreach presentations per monthly with local community agencies to foster community connection.
- Attends court and other system meetings as a support
Residential Coordinator
Hudson River Housing
01.2022 - Current
- Assist residents in resolving conflicts through effective mediation, provide referrals and information on available services, and establish policies for handling emergencies.
- Conduct address resident concerns to enhance tenant satisfaction by regular inspections to ensure safety, coordinate repairs, and maintain open communication and offering personalized customer service.
- Minimize resident retention through exceptional attention.
Case Manager
Dutchess County Probation Departments
Poughkeepsie, NY
09.2019 - 12.2025
- Manage a diverse caseload of clients, providing comprehensive support to meet individual needs.
- Facilitate and implement programs such as MRT, DV-MRT, HMR, and Anger Management to enhance decision-making skills.
- Coordinate with Dutchess County Probation Departments to ensure seamless service delivery.
- Maintain accurate records using North Pointe, track client progress, and conduct individual/group meetings to address personal and developmental goals.
- Provide resources and referrals based on thorough assessments.
- Oversee administrative tasks, including appointment scheduling while ensuring a welcoming and professional environment.
- Build strong relationships with clients, colleagues, and supervisors to foster collaboration.
Program Coordinator/Trainer
Hudson River Healthcare
01.2008 - 01.2017
- Supervised two HV program sites and their staff, ensuring the delivery of high-quality services.
- Managed student interns from Dutchess Community College, providing them with guidance and support.
- Assisted in building and launching the program.
- Provided operational support to Health Homes Care Management Program within the HIV staff and supervisors as needed, contributing to the overall success of the program.
Education
Associate of Applied Science - Business Administration
SUNY Empire StateUniversity
Albany, NY 01.2025 - 06.2026
AAS - Business/Administration
Dutchess Community College
Skills
- Supervisor Experienced
- Record Keeping and Documentation
- Individual and Group Facilitation
- NARCAN/ Overdose Prevention Trainer
- Resource Provision and Referral Services
- Administrative Skills
- Computer knowledgeable
- Professional Client Interaction
- Relationship Building
- Collaboration with Colleagues and Supervisors
- Communication Skills
- Process Management Skills
- Organizational Skills
- Empathy and Interpersonal Skills
- Problem-Solving Abilities
- Time Management
- Teamwork
- Maintaining Confidentiality and Ethical Practices
Certification
- Certification in Chemical Dependency Counselor, 2008
- Chronic Disease Self-Management Coaching, 2015
- Moral Reconation Therapy & Anger Management Group Facilitator, 2022
- NARCAN, 2022
- Helping Men Recover facilitator, 2022
- Wellness and Recovery in Addiction Profession, 2023
- Parenting Coach, 2023
- FIRST AID/CPR/AED, 2026
- Seizure FIRST AID, 2026
- NY Certification Board Recovery Coach, 2027
- Defensive Driving, 2028
Personal Information
Title: Behavioral Change Specialist
Timeline
Recovery Coach
Department of Mental Health
01.2026 - Current
Associate of Applied Science - Business Administration
SUNY Empire StateUniversity
01.2025 - 06.2026
Residential Coordinator
Hudson River Housing
01.2022 - Current
Case Manager
Dutchess County Probation Departments
09.2019 - 12.2025
Program Coordinator/Trainer
Hudson River Healthcare
01.2008 - 01.2017
AAS - Business/Administration
Dutchess Community College