Charmine Thales Manuel

• Maintain records of all activities conducted as part of DFCI's ergonomics program.
• Provide training on proper body mechanics and use of ergonomically designed equipment.
• Perform periodic reviews of the ergonomic programs to ensure compliance with standards set by OSHA and other regulatory agencies.
• Assist with the design of new office furniture, tools, and equipment to promote a safe working environment.
• Develop and implement ergonomic training programs to educate employees on proper posture and manual handling techniques.

• Conduct thorough ergonomic assessments, analyze workstations, and make recommendations for improvements.

• Collaborate with cross-functional teams to design and modify office furniture and equipment to enhance ergonomics.

• Develop and implement safety training programs, ensuring compliance with industry regulations and best practices.

• Collaborate with cross-functional teams to identify and analyze potential safety hazards and provide recommendations for risk mitigation.

• Chair Ergonomic committee
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• Work with clinical, research, Facilities, and Emergency Management, create process to assess safety training requirements for all Institute employees to ensure compliance with regulations and best practices.
• Provide advice, suggestions, and examples of leading practice to improve performance, reduce injuries, and address most significant opportunities
• Develop new programs, procedures, and trainings to improve and maintain safe working conditions for DFCI workforce.
• Apply interdisciplinary, collaborative approach to plan, design, develop and verify mitigations to existing and future ergonomics risks in Facilities, ARF, Patient Safety, remote and hybrid work environments including offices.
• Identify program obstacles and communicated possible impacts to team.
• Manage and supervise administrative and daily program operations, complying with policies and regulations.
• Establish milestones and objectives based on input from functional areas and stakeholders.
• Chair Safety Training Committee.
• Manage safety training vendor contract.
• Manage multiple strategic projects with numerous sub-projects or workstreams.
• Build teams to address project goals and objectives for multiple projects.
• Spearhead safe patient handling initiative.
• Work with HR to manage EHS aspects of new employee onboarding process.
• Analyze existing data (including injury & illness, employee concerns, problematic parts, and processes, etc.) and develop an ergonomic priority list that addresses legacy risk to include in the Ergonomic Risk Reduction Plan.

• Manage safety training program
• Conduct ergonomic evaluations, work with contractor and occupational Health to ensure all DFCI ergo needs are met
• Identify job hazards to assign applicable training
• Fit test employees at risk of airborne exposures
• Document training completions
• Provide new-employee health and safety orientations and develop materials for presentations.

• Oversees scheduling for CNA, HHA and RN
• Collaborate with insurance and social worker on client’s cases
• Initiate emergency protocol as needed for clients
• Assist Human Resources with training plan, write, and submit weekly reports to other agencies and
• Increase referral rates by providing excellent service and building meaningful relationships with patients and caregivers.

• Created detailed sales presentations to communicate product features and market data.
• Improved sales by managing sales lifecycle from lead generation through contract negotiations and closings.
• Used consultative sales techniques to understand customer needs and recommend relevant products and services.
• Conducted on-site product demonstrations to highlight features, answer customer questions and redirect concerns toward positive aspects.
• Determine new ways to make products appealing by observing the environment and current trends
• Manage clients portfolio

• Develop and initiate projects, manage costs and monitor performance.
• Bid on government projects
• Keep track of budgets and project expenditures
• Organize venues
• Modify and direct project plans to meet organizational needs.

• Acquire new customers
• Sell DHL services
• Schedule appointment & Conduct phone calls to potential clients
• Weekly sales report
• Sales budget & targets
• Analyze past sales data and team performance to develop realistic sales goals.
• Increased revenue by implementing effective sales strategies in sales cycle process from prospecting leads through close.

• Collection of overdue bills
• Cash & check return controls credit note & good return
• Use skip tracing and other techniques to locate debtors
• Notify co-signers of delinquent accounts to assist in collecting payments
• Process debtor payments and update accounts to reflect new balance

• Receive and manage the incoming and outgoing phone calls & mails
• File administrative documents
• Receive and assist visitors
• Supervise the messengers’ tasks
• Restock supplies and submit purchase orders to maintain stock levels.
• Record minutes at board meetings adhering to proper procedures a