Summary
Overview
Work History
Education
Skills
Certification
Timeline
Hi, I’m

Tazania Winfrey

Atlanta,GA
Tazania Winfrey

Summary

Dependable worker with knowledge of customer service, data entry, and records management. Highly organized and self- motivated, with excellent communication and interpersonal skills. Demonstrated ability to prioritize tasks and meet deadlines. Detail-oriented office support professional with vast experience providing reliable and efficient administrative support to executives, managers, and teams. Proven track record of providing excellent customer service and facilitating day-to- day operations. Adept at managing and coordinating office operations, as well as utilizing strong organizational and communication skills to build effective working relationships. Hardworking professional with experience in office operations, administrative support, and customer service. Highly organized and self-motivated with excellent communication and interpersonal skills. Demonstrated ability to prioritize tasks and meet deadlines.

Overview

24
years of professional experience
1
Certificate

Work History

LIT BY LECREME

CANDLE AND PERFUM INSTUCTOR/ MANAGER
04.2023 - Current

Job overview

  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
  • Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.

Thomas Concrete

Fleet Administrative Assistant
09.2022 - Current

Job overview

  • Developed and accurately maintained department filing system.
  • Organized and scheduled appointments for department and leadership.
  • Coordinated department meetings and took detailed minutes.
  • Processed accounts payable within automated accounting system.
  • Documented all required information regarding cargo weight and destination.
  • Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
  • Assisted coworkers and staff members with special tasks on daily basis.
  • Completed forms, reports, logs and records to quickly handle all documentation for human resources.
  • Volunteered to help with special projects of varying degrees of complexity.
  • Supported company leaders by managing budgets, scheduling appointments and organizing itinerary.

QUEEN OF CHARMS

Owner/Operator
01.2020 - Current

Job overview

  • Identified opportunities for streamlining processes related to managing the company's fleet assets.
  • Collaborated with internal teams to ensure that all necessary documentation is completed prior to purchasing new vehicles.
  • Provided customer service support to drivers by addressing inquiries related to vehicle operations or maintenance issues
  • Monitored fuel consumption rates to identify areas of improvement or potential cost savings opportunities.
  • Created reports on vehicle usage, performance metrics, cost savings initiatives.
  • Initiated initiatives aimed at improving operational efficiency throughout the company.

Center Of Attention

Cosmetologist
03.2000 - Current

Job overview

  • Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
  • Booked appointments, answered phones, greeted clients, handled payments, and created client service tickets.
  • Demonstrated high level of customer service to increase retention and satisfaction.
  • Supported reception desk, receiving phone calls, entering appointments, and collecting payments for services rendered.

Aid Atlanta

Housing Assistant
01.2017 - 08.2022

Job overview

  • Reviewed documentation and input data into computer system to complete eligibility process, re-certifications and tenant move-outs.
  • Conducted home and apartment inspections to identify safety issues and needed repairs.
  • Met with housing residents and landlords to answer questions, address concerns and clarify policies and procedures.
  • Calculated tenant rent amounts to prepare leases and contracts.
  • Coordinated with local agencies to provide housing and prevent homelessness, decreasing homelessness.
  • Identified and recruited landlords and brokers to provide suitable and affordable units to meet clients' needs.
  • Tracked and monitored rental payments for over 500 clients using Client System.
  • Negotiated with landlords and real estate agents to obtain vacant apartments for clients with histories of homelessness, mental illness and substance abuse, and providing direct, hands-on support services.
  • Researched possible fraud cases by scrutinizing bank statements and reconciling statements with reported income sources.
  • Developed and maintained relationships with community organizations and agencies.
  • Assisted in conducting needs assessments to identify key areas of service needs.
  • Monitored progress towards service plan goals.
  • Developed and maintained accurate records of programs and services.

Senior Tax Specialist
11.2014 - 04.2019

Job overview

  • Taught junior staff how to prepare statements, resolve discrepancies and maximize efficiency.
  • Responded promptly to official tax notices requiring clarifications and additional submissions.
  • Helped organization maintain full compliance with local, state and federal tax requirements with diligent application of best practices.
  • Reconciled tax accounts to prevent discrepancies and maintain readiness for expected tax liabilities.

NEW GENERATION HEALTH

Home Health Aide
02.2015 - 05.2017

Job overview

  • New Generation Health Ensured safety and well-being of each patient in alignment with care plan Worked to improve and enhance patient lives through effective and compassionate care Constructed cognitively stimulating activities Administered medication as directed by physician Maintained clean, safe and well- organized patient environment Assisted clients by performing laundry, meal preparation and other tasks Provided direct personal care and administrative services to appointments Assisted transportation, managing and scheduling appointments Assisted disabled clients in any way necessary to facilitate independence and well-being
  • Performed laundry, grocery shopping and other light housekeeping duties as instructed by client.
  • Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.

Education

Dudley Beauty College
Chicgao Illinois

Cosmetology License from Cosmetology
05.1999

University Overview

Colorado Technical University
Colorado Springs, CO

Bachelor Of Science (B.S from TECHNOLOGY/ SCIENCE Candidate
02.2026

University Overview

Skills

  • Service standard compliance
  • Extremely organized
  • Utilization reporting
  • Audit support
  • Quick learner
  • Data entry
  • Report preparation
  • Sale expertise
  • Complaint resolution
  • Spreadsheet Tracking
  • Expense Reporting
  • Scheduling
  • Document Retrieval
  • Customer Service
  • Office Administration
  • Account Investigation
  • Project Planning
  • Administrative Support
  • Database Administration
  • Bookkeeping
  • Data Entry
  • Recordkeeping
  • Accounting Skills
  • Employee Communications
  • Customer Relations and Communications
  • Data Retrieval Systems
  • Spreadsheet Management
  • Organizing and Categorizing Data
  • Social Media Updating
  • Program Files Maintenance
  • Website Updating
  • Presentation Development
  • Professional Networking
  • Confidentiality and Data Protection
  • Documentation and Control
  • Remote Conferencing
  • Schedule Maintenance
  • Document and File Management
  • Social Media Knowledge
  • Payment Distribution
  • Fast Learner
  • Word Processing

Certification

COSMETOLOGY

Timeline

CANDLE AND PERFUM INSTUCTOR/ MANAGER
LIT BY LECREME
04.2023 - Current
Fleet Administrative Assistant
Thomas Concrete
09.2022 - Current
Owner/Operator
QUEEN OF CHARMS
01.2020 - Current
Housing Assistant
Aid Atlanta
01.2017 - 08.2022
Home Health Aide
NEW GENERATION HEALTH
02.2015 - 05.2017
Senior Tax Specialist
11.2014 - 04.2019
Cosmetologist
Center Of Attention
03.2000 - Current
Dudley Beauty College
Cosmetology License from Cosmetology
Colorado Technical University
Bachelor Of Science (B.S from TECHNOLOGY/ SCIENCE Candidate
Tazania Winfrey