Professional Summary
Overview
Work History
Education
Skills
Timeline

Charna Williams

Macy's
1231 Woodbourne Ave, Baltimore
8
years of professional experience

A results-driven professional with comprehensive background in diverse roles. Known for enhancing operational workflows and contributing to cross-functional team success. Reliable, adaptable, and skilled in multitasking and conflict resolution.

Work History

Legal Intern

5 Months
Bodie Attorney's at Law | 06.2025 - 11.2025
  • Drafted legal documents, including briefs and memoranda, ensuring clarity and compliance
  • Reviewed and summarized case files, enhancing team understanding of legal matters
  • Attended depositions and court proceedings and prepared summaries on cases.
  • Prepared detailed case summaries for supervising attorneys'' review, enabling them to make informed decisions about litigation strategy quickly.
  • Participated in client meetings, gathering information to inform case strategies
  • Assisted attorneys in preparing for trials, contributing to successful case outcomes.
  • Attended court hearings, developing a deeper understanding of trial procedures and advocacy strategies.
  • Managed case files efficiently, ensuring easy accessibility for attorneys when needed.
  • Shadowed experienced lawyers during client meetings, gaining valuable insight into attorney-client relationships and effective communication techniques.

Generalist

4 Years 3 Months
Macy's | 07.2022 - Current
  • Developed strong customer relationships through attentive listening and prompt resolution of concerns.
  • Kept work areas clean and neat to promote efficient operations.
  • Provided exceptional service to clients, resulting in increased retention rates and positive feedback.
  • Organized and maintained supplies to support store operations.

High School Math Tutor

1 Year 4 Months
Baltimore City College | 02.2021 - 06.2022
  • Assisted struggling students with homework assignments, clarifying confusing concepts from class and providing supplementary materials for further study.

Volunteer Card Maker

Home | 01.2021 - 01.2021
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Excellent communication skills, both verbal and written.
  • Skilled at working independently and collaboratively in a team environment.

Volunteer Activity Coordinator

Highlandtown Library | 11.2018 - 11.2018
  • Enhanced participant engagement by incorporating interactive games and group activities in sessions.
  • Received positive feedback from participants and parents alike for exceptional ability to connect with individuals on a personal level while still maintaining professional boundaries.

Volunteer Setup Crew Member

Highland Town Restaurant | 10.2018 - 10.2018
  • Participated in clean up of venues after events and meetings by sweeping floors and taking out trash.
  • Contributed to client satisfaction by setting up events according to specifications and timelines.

Education

Bachelor of Science - Criminal Justice

Towson University | Baltimore, MD | 05.2025
  • Towson Honors College
  • Dean's List [Spring 2025]

High School Diploma

Baltimore City College High School | Baltimore, MD | 06.2022
  • 4.5 GPA
  • International Baccalaurette
  • Ranked in Top 10% of class
  • Awarded IB Diploma
  • National Honors Society Member
  • Debate Team Member
  • Fundraising Committee Member
  • Math Tutor

Skills

Documentation skills
Research and development
Analytical thinking
Problem-solving
Exceptional writer
Database research
Case analysis
Court trial attendance
Legal documentation
Legal assistance

Timeline

Legal Intern

Bodie Attorney's at Law
06.2025 - 11.2025Read More

Generalist

Macy's
07.2022 - CurrentRead More

High School Math Tutor

Baltimore City College
02.2021 - 06.2022Read More

Volunteer Card Maker

Home
01.2021 - 01.2021Read More

Volunteer Activity Coordinator

Highlandtown Library
11.2018 - 11.2018Read More

Volunteer Setup Crew Member

Highland Town Restaurant
10.2018 - 10.2018Read More

Baltimore City College High School

High School Diploma
Read More

Towson University

Bachelor of Science from Criminal Justice
Read More
Charna Williams