Charnay Williams
Tilted Kilt Pub & Eatery
Killeen,TX
7
years of professional experience
Adaptable hospitality professional with experience in serving, bartending, hosting, and customer support. Known for multitasking, time management, and team collaboration, with a focus on smooth operations, accurate transactions, and positive guest experiences. Strong at handling complaints and supporting busy service environments.
Work History
Waitress
1 Month- Greeted guests promptly and provided attentive service throughout the dining experience.
- Took food and beverage orders accurately using POS systems.
- Delivered meals and drinks efficiently while verifying order completeness.
- Recommended menu items and specials to support guest satisfaction.
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
Bartender
2 Years 1 Month- Mixed cocktails, wine, and beer orders accurately while maintaining fast, consistent service.
- Managed bar inventory, restocked supplies, and prepared garnish stations before service.
- Processed payments, closed tabs, and balanced cash drawer with attention to accuracy.
- Maintained clean bar areas, sanitized tools, and followed health and safety standards.
Host
1 Year 8 Months- Greeted guests, verified reservations, and coordinated seating to maintain smooth lobby flow.
- Managed waitlist updates, communicated table availability, and reduced delays during peak traffic.
- Coordinated with dealers and floor staff to open tables and maintain consistent service.
- Answered calls, fielded guest questions, and provided clear guidance on poker room procedures.
- Coordinated membership registration and established player time slots for consistent access and availability.
Wireless Tech
2 Years 7 Months- Verified phone assets by reviewing device status, allocation, and records.
- Established membership enrollment and provisioned phone plans, ensuring accurate account setup.
- Managed inventory checking activities to maintain accurate stock levels.
- Sold mobile phones to customers while maintaining sales floor readiness.
Skills
Order taking
Guest engagement
Cash handling
Sanitation practices
Safe food handling
Hygiene standards
Strong multitasking
Time management
Sales techniques
Complex Problem-solving
Decision-making
Handling complaints
Inventory management
Active listening
Performance improvement
Timeline
Waitress
Tilted Kilt Pub & Eatery
04.2026 - 05.2026Read More
Bartender
Bare Cabaret
11.2023 - 12.2025Read More
Host
Poker House of Dallas
05.2022 - 01.2024Read More
Wireless Tech
Walmart
02.2019 - 09.2021Read More