Charnele Williams
2920 Gallant Dr Apt 4 Birmingham
Summary
Experienced Health Information Management professional with expertise in medical billing, coding, and insurance verification. Proficient in EHR/EMR systems, claims processing, and documentation review, ensuring HIPAA compliance and data integrity. Currently pursuing a Bachelor of Science in Health Information Management, demonstrating commitment to accurate and efficient information management. Strong organizational skills and ability to work independently in back-office environments.
Overview
16
16
years of professional experience
Work History
Stay-at-Home Parent
03.2016 - 06.2023
- Coordinated scheduling, budgeting, and documentation for household operations.
- Managed medical appointments, records, and communication with providers.
- Maintained organization and reliability while balancing shifting priorities.
Mental Health Technician
JBS Mental Health Authority
02.2016 - 03.2016
- Supported patient care through documentation, monitoring, and medication assistance.
- Maintained confidentiality and adhered to safety protocols.
- Delivered services across multiple locations with consistency and professionalism.
Stocker
Target
12.2014 - 03.2015
- Executed inventory stocking, product rotation, and accuracy checks.
- Maintained organized displays and followed established procedures.
Medical Administrative Assistant
Baptist Princeton Hospital
06.2007 - 07.2010
- Supported patient check-in, documentation, and scheduling.
- Maintained organized records and assisted with daily office workflow.
- Ensured accuracy and compliance in administrative tasks.
Education
Bachelor of Science - Health Information Management
University of Arizona Global Campus
Chandler, AZ10.2028
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Ultimate Medical Academy
Birmingham, AL10.2024
Skills
- Medical Billing & Coding (ICD-10-CM, CPT, HCPCS)
- Insurance Verification & Eligibility
- Claims Processing (CMS-1500 / UB-04)
- EOB Review
- AR Follow-Up
- Payment Posting
- Medicare, Medicaid, Commercial Payers
- Revenue Cycle Management
- EHR/EMR Systems
- Documentation Review
- HIPAA Compliance
- Data Accuracy
- Confidentiality
- Microsoft Office (Word, Outlook, PowerPoint)
- Zoom
- Skype
- MS Teams
- Written Communication
- Digital Communication
- Time Management
- Task Prioritization
- Problem Solving
- Workflow Optimization
Languages
American Sign Language
Native or Bilingual
Timeline
Stay-at-Home Parent
03.2016 - 06.2023
Mental Health Technician
JBS Mental Health Authority
02.2016 - 03.2016
Stocker
Target
12.2014 - 03.2015
Medical Administrative Assistant
Baptist Princeton Hospital
06.2007 - 07.2010
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Ultimate Medical Academy
Bachelor of Science - Health Information Management
University of Arizona Global Campus