Summary
Overview
Work History
Education
Skills
Timeline
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Charnell Blue

Brownstown ,Michigan

Summary

Reliable Shift Leader with over 10 years in customer services industry. Excellent motivational leader successfully communicates duties and tasks. Dedicated to providing highest standard of service and creating warm and welcoming environment for customers.

Experienced with team leadership, ensuring smooth operations and high productivity. Utilizes effective conflict resolution and strategic planning to maintain positive work environment. Track record of enhancing team performance and maintaining operational efficiency.

Overview

13
13
years of professional experience

Work History

Baker

Self Employed
02.2015 - 10.2024
  • Produced consistently high-quality baked goods for customers.
  • Complied with health and safety codes to protect staff and customers.
  • Operated and maintained bakery equipment, including ovens and mixers.
  • Enhanced customer satisfaction by consistently producing high-quality baked goods and maintaining a clean, organized workspace.
  • Maintained a safe work environment by strictly adhering to sanitation guidelines and addressing potential hazards promptly.
  • Ensured product freshness by implementing proper storage techniques and regularly rotating stock.
  • Managed customer service operations, including taking orders and resolving complaints.
  • Operated cash registers and processed payments accurately.
  • Provided excellent customer service, answering questions about products and offering personalized recommendations based on individual preferences.
  • Consistently met deadlines for catering orders by effectively prioritizing tasks according to urgency.
  • Frosted and iced cakes, cupcakes, cookies, doughnuts, sweet rolls, and coffee cakes.
  • Adjusted recipes based on available ingredients or dietary restrictions,
  • Increased customer satisfaction with friendly and efficient service.

Assembly Line Worker

Ford Motor Company
06.2020 - 10.2022
  • Met daily production quotas by working effectively within a fast-paced assembly line environment.
  • Collaborated with team members to maximize productivity and ensure seamless workflow on the assembly line.
  • Stocked and replenished parts used on assembly line to maintain consistent supply and inventory.
  • Contributed to a positive work atmosphere, fostering strong relationships with colleagues while maintaining professionalism and focus on tasks at hand.

Shift Supervisor

Wendy’s Restaurant
08.2011 - 01.2017
  • Executed store opening and closing tasks efficiently.
  • Ensured accuracy in financial dealings by supervising cash management protocols.
  • Delegated daily tasks to enhance team efficiency.
  • Handled customer issues and implemented thoughtful resolutions to maintain satisfaction.
  • Enforced company policies and regulations with employees.
  • Provided ongoing support to employees during challenging situations, offering guidance on problem-solving techniques for improved efficiency outcomes.
  • Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
  • Conducted routine inspections to check quality and compliance with established specifications.

Education

No Degree - Early Childhood Education

Baker College
4500 Enterprise Dr, Allen Park, Mi 48101

Diploma - undefined

Truman High School
06.2011

Skills

  • Team work
  • Computer literate
  • Customer service skills
  • Ability to work independently
  • Ability to work in groups settings
  • Professional
  • Well spoken
  • High achiever

Timeline

Assembly Line Worker

Ford Motor Company
06.2020 - 10.2022

Baker

Self Employed
02.2015 - 10.2024

Shift Supervisor

Wendy’s Restaurant
08.2011 - 01.2017

Diploma - undefined

Truman High School

No Degree - Early Childhood Education

Baker College

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Charnell Blue