Charnell Anglin
Waldorf,MD
Summary
Dedicated professional with a strong background in high-volume office environments providing exceptional clerical and operational support. Seeking a rewarding position to leverage my education, experience, and skills for positive impact.
Overview
11
11
years of professional experience
Work History
Event Specialist
Beatrice Loving Heart
Lanham, MD
06.2019 - Current
- Develop relationships with suppliers, venues, and other contacts in order to facilitate successful event planning.
- Create detailed timelines and budgets for each event, ensuring that all deadlines are met.
- Monitor feedback from participants after each event, making adjustments as needed for future events.
- Successfully design and develop event portfolios.
- Manage and train staff on HR Management online system.
Support Planner
Beatrice Loving Heart
Lanham, MD
12.2014 - Current
- Assessed clients' needs, developed service plans and monitored progress towards goals.
- Facilitated communication between clients, families, caregivers, social services and other agencies to ensure client needs were met.
- Maintained accurate case records and documentation according to agency guidelines.
- Monitored client progress through regular follow-up contacts.
Child Care Worker
Board of Child Care
Baltimore, MD
01.2014 - 11.2014
- Engaged in active listening when communicating with children to ensure understanding of instructions or expectations.
- Provided individual attention to each child while encouraging self-confidence through positive reinforcement.
- Developed and implemented activities to meet the physical, emotional, and social needs of children.
- Utilized problem solving techniques when dealing with challenging behaviors from children.
Administrative Customer Service Specialist
University of Maryland University College
Upper Marlboro, MD
03.2013 - 11.2014
- Researched complex issues raised by customers, identified solutions, and provided timely responses.
- Configured and managed the PeopleSoft environment to ensure appropriate access for users in accordance with security policies.
- Provided exceptional customer service to ensure customer satisfaction.
- Performed administrative duties such as filing documents or responding to emails associated with commencement planning or execution.
Education
Master of Arts - Forensic Psychology
Argosy University
Arlington, VA01-2016
Bachelor of Arts - Sociology
University of Maryland - Eastern Shore
Princess Anne, MD12-2012
Skills
- Budget Management
- Event Planning
- Adaptability and Flexibility
- Client Engagement
- Document Management
- Data Entry
Timeline
Event Specialist
Beatrice Loving Heart
06.2019 - Current
Support Planner
Beatrice Loving Heart
12.2014 - Current
Child Care Worker
Board of Child Care
01.2014 - 11.2014
Administrative Customer Service Specialist
University of Maryland University College
03.2013 - 11.2014
Master of Arts - Forensic Psychology
Argosy University
Bachelor of Arts - Sociology
University of Maryland - Eastern Shore
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