Overview
Work History
Education
Skills
Timeline
Generic

Charnesa Lingham

Montgomery,TX

Overview

27
27
years of professional experience

Work History

Hair Stylist

Charnesa Lingham
04.2009 - Current
  • Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.
  • Educated clients about products and self-maintenance for healthy hair based on needs and preferences.
  • Processed payments
  • Consult shampoo cut color and design hair according to individuals head and face shape
  • Monitored current trends to understand fashions and better serve customer needs.
  • Scheduled customer appointments and rearranged individual time slots to meet demand.
  • Completed safety training and certifications to minimize risk of infection or injury to customers.
  • Suggested treatments and styles to suit customer appearance and fashion choices
  • Mixed pigments and used proper techniques to achieve desired color.

Postal Carrier

USPS
07.2019 - 10.2022
  • Planned and cased mail in sequence of delivery for designated route.
  • Directly interacted with customers to deliver mail, packages, and ordered goods.
  • Greeted customers and answered questions regarding mail pick up times, postal regulations, and delivery costs.
  • Distributed mail on foot to residences and businesses, delivering to customers per shift.
  • Communicated customer complaints, requests, and feedback to company management for swift resolution.
  • Loaded and secured items in trucks to avoid damage to parcels during delivery.
  • Collected mail from letter boxes on specific route both on foot and by vehicle.
  • Sorted and placed mail into mailboxes and post office boxes with high levels of accuracy.
  • Handled mail and packages with care to prevent damage during delivery.
  • Followed Postal Service policies and procedures to maintain integrity of mail and protect customer information.

Retail Associate

Kohls Department Store
01.2019 - 07.2019
  • Maintained clean sales floor and straightened and faced merchandise.
  • Organized store merchandise racks and displays to promote and maintain visually appealing environments.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Answered questions about store policies and addressed customer concerns.
  • Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
  • Refunded payments for returned items, processed exchanges, and offered store credit to achieve customer satisfaction.
  • Logged reports, expenses, receipts, and sales in company database.
  • Greeted customers and helped with product questions, selections, and purchases.
  • Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
  • Balanced and organized cash register by handling cash, counting change, and storing coupons.
  • Used POS system to process sales, returns, online orders, and gift card activations.
  • Developed professional relationships with customers to increase loyalty, retention and rapport.
  • Offered each customer top-notch, personal service to boost sales and customer satisfaction.
  • Managed cash register after end of shift to balance and record accurate transactions.
  • Trained and supervised new employees to use selling strategies and apply best practices.

Medical Receptionist

Sajeev Anand MD
02.1997 - 06.2001
  • Adhered to strict HIPAA guidelines to protect patient privacy.
  • Checked patient insurance, demographic, and health history to keep information current.
  • Coordinated patient scheduling, check-in, check-out and payments for billing.
  • Managed multi-line phone system and pleasantly greeted patients.
  • Organized paperwork such as charts and reports for office and patient needs.
  • Kept waiting room neat and organized by stacking magazines, removing trash, and cleaning glass.
  • Supported office staff and operational requirements with administrative tasks.
  • Managed master calendar and scheduled appointments for providers based on optimal patient loads and clinician availability.
  • Printed prescription requests and queries in compliance with practice protocol.
  • Performed various administrative tasks by filing, copying and faxing documents.
  • Greeted and interacted with patients to provide information, answer questions and assist with appointment scheduling.
  • Scheduled patient appointments in respective doctors' calendars and followed up with reminder phone calls.
  • Obtained payments from patients and scanned identification and insurance cards.
  • Managed office logistics by scheduling appointments, maintaining files and collecting payments.
  • Frequently double-checked patient histories and current information while scheduling follow-ups
  • Organized and maintained patient chart filing system to promote quick data finding for staff.
  • Registered and verified patient records before triage with most up-to-date information.
  • Coordinated referrals through insurance and other medical specialists and documented details in patient charts.
  • Assisted with medical coding and billing tasks.
  • Processed medical insurance claims and payments.
  • Placed new supply orders, managed inventory and restocked clerical spaces

Education

High School Diploma -

Lee County Senior High
Sanford, NC
06.1994

Skills

  • Social Perceptiveness
  • Administrative Duties
  • Facility Maintenance
  • Recruiting Clients

Timeline

Postal Carrier

USPS
07.2019 - 10.2022

Retail Associate

Kohls Department Store
01.2019 - 07.2019

Hair Stylist

Charnesa Lingham
04.2009 - Current

Medical Receptionist

Sajeev Anand MD
02.1997 - 06.2001

High School Diploma -

Lee County Senior High

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