Charnet Melton

Make sure the weight of the bacon is correct by using a scale

• Used hand-held scanners and physical logs to accurately track item movements.
• Assembled, sealed and loaded packages into correct trucks.
• Removed jams and unblocked conveyor system to maintain flow of goods.
• Followed verbal and written instructions to properly move and ship products.

• Tracked substitutions and informed customers of changes.
• Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
• Demonstrated speed and accuracy in order item selection.
• Selected best-quality perishable items such as meat and produce.
• Verified each item matched order sheet's description.

• Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
• Trained new employees and delegated daily tasks and responsibilities.
• Prepared shift summary reports for supervisor and communicated regularly on goals and progress.
• Regulated pricing, inventory count and supply during shift hours.
• Established team priorities, maintained schedules and monitored performance.
• Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.

• Conduent
• Provide the Perfect Client Experience by telephone to internal and external clients accurately, professionally, and courteously, while adhering policies and procedures
• Maintain required performance standards in quality, occupancy, attendance, promptness and identifying client needs
• Assist in the resolution of client complaints
• Ensure the security of client information and client verification on each call received
• Basic computer navigation and keyboarding skills, including ability to multi-task and navigate between multiple systems
• Good written communication skills to include accuracy and relevant client information
• Ability to work with confidential information in a professional manner
• Ability and willingness to work a flexible schedule/overtime, as needed
• Ability to adapt to change and work in a fast paced environment
• Answered constant flow of customer calls with minimal wait times.