Charnettera Wright

• Identified and traced quality control issues impacting laboratory results.
• Utilized various medical laboratory equipment to conduct tests and analyses.
• Documented and verified patient information using laboratory information system.
• Maintained strict aseptic fields when collecting biological samples, minimizing staff, and patient infection risks.
• Data entry of clients information in an accuracy and timely manner
• Resolve and document any problems specimens
• Accurately identify testing and label specimens and microbiology plates according to test order
• Inoculate plates to isolate bacteria colonies
• Make sure to put in the proper incubator
• Organizational skills
• High level of attention to detail
• Ability to work independently or in a team environment
• Comfortable working under minimal supervision

• Cut, mounted and stained samples from hospital patients suffering from acute and chronic concerns.
• Prepared samples for analysis by performing complex sample preparation tasks.
• Participated and meet the lab meetings and project presentations goals of the department
• Prepared solutions, stains and reagents in accordance with our SOP
• Sent samples to other laboratory for testing
• Data entry of patients

• Prepared samples for analysis by performing complex sample preparation tasks.
• Coordinated and managed laboratory projects and experiments.
• Cooperated with other technicians to develop and test new protocols.
• Analyzed results using analytical software and created reports.

• Resolved associate, tool and service delivery issues revealed by statistical reports.
• Increased efficiency and team productivity by promoting operational best practices.
• Analyzed customer service trends to discover areas of opportunity and provide feedback to management.
• Answered constant flow of customer calls with minimal wait times.

Inventory Communicate close with the manager and GM

• Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
• Cross-trained and backed up other customer service managers.
• Collaborated with sales team members to stay current on inventory levels, complete accurate orders, and resolve item issues.
• Promoted available products and services to customers during service, account management, and order calls.

• Updated merchandise pricing to match new values and special promotional rates.
• Followed safety protocols and procedures to minimize workplace accidents.
• Transported merchandise pallets to move in warehouse.
• Labeled boxes, crates and containers with accurate order information, destinations and codes to minimize shipping errors.
• Maintained tidy and clean work areas to promote optimal productivity and safety standards.
• Noted unsafe components inside packages and discussed concerns with supervisors.
• Identified and tracked slow-moving inventory, recommended promotions and determined optimal replacements.
• Introduced new scheduling system to improve tracking of actual plant capacity, automating data entry process.
• Calculated correct order totals, updated accounts, and maintained detailed records for inventory management.
• Received new stock and input values into computer system.
• Replenished items taken from shelves, safely using equipment to lift and organize products.
• Reviewed order slips, picked products and staged merchandize to be shipped.
• Used RF scanners to track orders and verify accuracy.
• Worked with customers to pack items according to specific desires and requirements.
• Verified proper labeling and identification on all orders before shipment.
• Worked fast to meet assigned daily picking quotas.
• Utilized voice pick technology to increase order accuracy.
• Took on extra hours and shifts during busy periods to meet tight shipping deadlines.
• Pulled orders quickly to maintain demanding productivity goals.
• Pulled merchandise from inventory storage and documented quantities to maintain accuracy.
• Picked and packed order items.