Summary
Overview
Work History
Education
Skills
Timeline
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Charnettera Wright

Memphis,TN

Summary

I am a positive professional compassionate hard worker trained to handle issues and remain level-headed. Reliable and energetic and eager to learn with great interpersonal and team collaboration skills.

Overview

27
27
years of professional experience

Work History

Laboratory Analyst

IEH Laboratories & Consulting Group
3830 Perkins, TN
03.2023 - 10.2023
  • Maintained detailed records of all laboratory activities, including test results and instrument calibrations.
  • Assisted in troubleshooting issues with lab instruments or processes when needed.
  • Reviewed technical documents such as Standard Operating Procedures and Quality Control Plans.
  • Monitored inventory levels of supplies necessary for laboratory operations.
  • Performed routine maintenance tasks on lab equipment such as cleaning glassware or replacing parts.
  • Implemented corrective actions when discrepancies were identified during quality control checks.
  • Inspected incoming raw materials prior to use in order to ensure they meet quality standards.
  • Collected, labeled and stored lab samples according to laboratory specifications.
  • Used time management and adaptability skills to prioritize and run multiple tests.
  • Prepared lab for daily operations by stocking materials and equipment.
  • Disposed of laboratory materials and samples using well established guidelines and instructions.

MLT

IDEXX Laboratories
10.2008 - 03.2023
  • Identified and traced quality control issues impacting laboratory results.
  • Utilized various medical laboratory equipment to conduct tests and analyses.
  • Documented and verified patient information using laboratory information system.
  • Maintained strict aseptic fields when collecting biological samples, minimizing staff, and patient infection risks.
  • Data entry of clients information in an accuracy and timely manner
  • Resolve and document any problems specimens
  • Accurately identify testing and label specimens and microbiology plates according to test order
  • Inoculate plates to isolate bacteria colonies
  • Make sure to put in the proper incubator
  • Organizational skills
  • High level of attention to detail
  • Ability to work independently or in a team environment
  • Comfortable working under minimal supervision

Specimen Processing Technician

Ael Lab
10.2020 - 02.2022
  • Cut, mounted and stained samples from hospital patients suffering from acute and chronic concerns.
  • Prepared samples for analysis by performing complex sample preparation tasks.
  • Participated and meet the lab meetings and project presentations goals of the department
  • Prepared solutions, stains and reagents in accordance with our SOP
  • Sent samples to other laboratory for testing
  • Data entry of patients

Specimen Processor Lead

Antech Diagnostics - Veterinary Reference STAT Laboratory
11.2004 - 10.2008
  • Prepared samples for analysis by performing complex sample preparation tasks.
  • Coordinated and managed laboratory projects and experiments.
  • Cooperated with other technicians to develop and test new protocols.
  • Analyzed results using analytical software and created reports.

Customer Service Representative

Exxon Gas Station
04.1997 - 08.2002
  • Resolved associate, tool and service delivery issues revealed by statistical reports.
  • Increased efficiency and team productivity by promoting operational best practices.
  • Analyzed customer service trends to discover areas of opportunity and provide feedback to management.
  • Answered constant flow of customer calls with minimal wait times.

Inventory Communicate close with the manager and GM

  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Cross-trained and backed up other customer service managers.
  • Collaborated with sales team members to stay current on inventory levels, complete accurate orders, and resolve item issues.
  • Promoted available products and services to customers during service, account management, and order calls.

Picker & Packer

Ingram Micro
03.1998 - 06.2001
  • Updated merchandise pricing to match new values and special promotional rates.
  • Followed safety protocols and procedures to minimize workplace accidents.
  • Transported merchandise pallets to move in warehouse.
  • Labeled boxes, crates and containers with accurate order information, destinations and codes to minimize shipping errors.
  • Maintained tidy and clean work areas to promote optimal productivity and safety standards.
  • Noted unsafe components inside packages and discussed concerns with supervisors.
  • Identified and tracked slow-moving inventory, recommended promotions and determined optimal replacements.
  • Introduced new scheduling system to improve tracking of actual plant capacity, automating data entry process.
  • Calculated correct order totals, updated accounts, and maintained detailed records for inventory management.
  • Received new stock and input values into computer system.
  • Replenished items taken from shelves, safely using equipment to lift and organize products.
  • Reviewed order slips, picked products and staged merchandize to be shipped.
  • Used RF scanners to track orders and verify accuracy.
  • Worked with customers to pack items according to specific desires and requirements.
  • Verified proper labeling and identification on all orders before shipment.
  • Worked fast to meet assigned daily picking quotas.
  • Utilized voice pick technology to increase order accuracy.
  • Took on extra hours and shifts during busy periods to meet tight shipping deadlines.
  • Pulled orders quickly to maintain demanding productivity goals.
  • Pulled merchandise from inventory storage and documented quantities to maintain accuracy.
  • Picked and packed order items.

Education

Business - Accounting

West Side High School
3380 Dawn
05.1995

Skills

  • Anomaly Detection
  • Performing Urinalysis
  • Sharps Disposal
  • Reading Comprehension
  • Processing Specimens
  • Analyzing Test Results
  • Lab Supply Management
  • Lab Testing- snap test, positive urine and negative urine cultures , gram negative rods and gram positive
  • Laboratory Equipment Handling
  • Project Requirements
  • Equipment Testing and Calibration
  • Patient Records Documentation
  • Microorganism Isolation and Cultivation
  • Pathogenic Microorganisms Studies
  • Maintain Equipment
  • Collect Samples
  • Procedure Proficiency Tests

Timeline

Laboratory Analyst

IEH Laboratories & Consulting Group
03.2023 - 10.2023

Specimen Processing Technician

Ael Lab
10.2020 - 02.2022

MLT

IDEXX Laboratories
10.2008 - 03.2023

Specimen Processor Lead

Antech Diagnostics - Veterinary Reference STAT Laboratory
11.2004 - 10.2008

Picker & Packer

Ingram Micro
03.1998 - 06.2001

Customer Service Representative

Exxon Gas Station
04.1997 - 08.2002

Business - Accounting

West Side High School
Charnettera Wright