Summary
Overview
Work History
Education
Skills
Certification
Community Involvement
Experience
Timeline
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Charnita Stollmayer

Denton,TX

Summary

Hardworking employee enthusiastic about learning and doing a great job. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities.

Overview

37
37
years of professional experience
1
1
Certification

Work History

Driver Partner

GOZONE DENTON COUNTY/VIA RIVER TRANSPORTATION
12.2021 - 03.2024
  • Achieved safe driving records by consistently following Texas traffic rules and seatbelt, booster seat laws.
  • Enhanced vehicle longevity implemented safety checks before starting shifts. Reported vans with maintenance issues: damaged windshields, low tire pressures, non-functioning seatbelt(s), headrest(s), oil change dashboard messages, low car batteries, low fuel, check engine lights and/or any repairs that would hinder moving passengers.
  • Returned Lost/Found items to riders with permission from Support and Operations Team.
  • 3 year certification Wheel Chair Accessible Vans (WAV Certified)
  • Documented all riders who were not at pick-ups and notified Support Team who verified rider status.
  • Handled cash and verified rider passes.
  • Provided exceptional customer service, addressing concerns and resolving issues promptly.
  • Gave over 10k rides to passengers in Denton, Tx for Gozone/VIA River.
  • Submitted dangerous, unsafe pick up/drop off to management team to help rider/driver experience.

Driver

Lyft
07.2021 - 12.2021
  • Developed strong relationships with clients, fostering trust through professionalism and reliability in transportation services provided.
  • Followed all relevant traffic laws and safety regulations.
  • Utilized GPS and other navigation tools to plan routes and stay on schedule.
  • Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
  • Coordinated efficient routes to avoid delays and optimize schedules.
  • Generated consistent referrals and repeat business by providing friendly and fast service.

Direct Support Caregiver II Asst. Home Team Leader

Denton State Supported Living Center (State Of Tx)
06.2016 - 07.2021
  • Enhanced client independence by providing personalized support and implementing individualized care plans.
  • Ensured a safe and comfortable living environment for clients through regular housekeeping tasks and proactive maintenance reporting.
  • Documented Observation notes on the Shift logs and the Computer Digital Client database. Included: activities, behaviors, food/liquid intake, medical appointments, items that the client requested, and all related daily care.
  • Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.
  • Monitored clients' overall health and well-being and noted significant changes.
  • Transported by van clients to and from medical appointments with safety and efficiency.

Professional Photographer

Self Employed
01.1993 - 11.1995
  • Enhanced client satisfaction by delivering high-quality photographs for various events and projects. Used 35mm and 120 film. Specialized in BW. This was before digital cameras. Developed most of the film myself it was so much fun. Used contract Film Developers and printers at other times.
  • Captured captivating images for marketing campaigns, boosting brand visibility and engagement.
  • Collaborated with clients to understand their vision, resulting in tailored photography services for weddings, special events, portraits.
  • Streamlined photo editing process, improving turnaround time and overall efficiency.
  • Enhanced client satisfaction by delivering high-quality photographs for various events and projects.

Certified Nurse's Aide (CNA)

Denton State School (STATE Of TEXAS)
06.1991 - 09.1993
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Promoted good personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
  • Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
  • Helped patients effectively manage routine bathing, grooming, and other hygiene needs.
  • Assisted 4 Infirmary RN's
  • Drove Van for Infirmary. Aided in picking up sick patients on our campus.

Office Cashier/Asst. Service Manager

Cullum Companies/Tom Thumb
01.1987 - 08.1991
  • Improved customer satisfaction by implementing streamlined service processes and staff training programs.
  • Managed team of 40 cashiers, package clerks, and cleaning staff to ensure store was clean and customers were checked out and assisted with groceries if needed. Made sure work staff had their breaks and lunches on time. Had to add or cut hours based on store's demand.
  • As Office Cashier: counted tills, sold money orders using machine, license tag renewals, and answered many phone calls during shift.

Education

Associate of Arts - Communications, English, & Lib Arts Social Science

West Los Angeles College
Culver City, CA
12.2024

Duolingo.com Online Beginning Spanish Language - Spanish Lessons Online

Duolingo Learning App
Online Learning Program/APP

Some College (No Degree) - Photography (Photo Art Black/White And Color)

Brookhaven College
Farmers Branch, TX

Some College (No Degree) - General: Beginning Spanish, Speech, Journalism

Richland College
Dallas, TX

High School Diploma -

North Garland High School
Garland, TX
05.1987

Skills

Transportation and Driving:
Valid Driver's License
Safe Driving Practices
GPS Navigation and Route Planning
Customer Service:
Problem-Solving in Customer-Facing Scenarios
Handling Mail and Documents for Customers
Patience and Understanding
Administrative and Office Skills:
File Management
Data Entry (58 WPM, 98% Accuracy)
Punctuality and Time Management
Quality Assurance and Control:
Quality Control Procedures
Quality Assurance Practices
Resourcefulness in Addressing Quality Issues
Interpersonal and Communication:
Excellent Communication Skills (Verbal & Written)
Reliability in Team Settings
Adaptability & Self-Motivation in Dynamic Environments

Certification

(WAV)Dedicated Wheelchair Accessible Training Certification Dec. 5th, 2023 for Gozone/Via River Transportation in Denton,Tx expires Dec. 5, 2026



Community Involvement

City of Denton Texas Denton 360 Program

I received a Proclamation Certificate of Completion issued by The City of Denton, Tx from Mayor Gerard Hudspeth on Dec. 5, 2023 at the City Council Meeting.

The Denton 360° Program offers participants a unique opportunity to gain a comprehensive understanding of how their local government operates. The program provides a platform for participants to interact with local leaders, elected officials, and department heads. The program aims to sharpen critical thinking and problem-solving skills, empowering participants to analyze community issues and propose effective solutions. I had the opportunity to attend demonstrations held by: The Denton Police and Fire Departments, Parks & Recreation, Library, Denton Municipal Electric, Water, Landfill, Traffic, Roads, Recycling Center, and City Management. I had an awesome opportunity to learn so much about the City of Denton and how it operates. I got to meet many of the people who indirectly affect our daily lives.

Experience

Experience


Estate and Home Management: 01/1995 to 12/2001

  • Managed affairs related to my mother's estate and provided essential support to my younger sister during a challenging period.
  • Oversaw the preparation and sale of our family home, including coordinating tasks such as painting, landscaping, and making necessary repairs to ready the property for sale.
  • Handled probate processes, paperwork, and other legal and logistical complexities associated with estate management.
  • Balancing personal responsibilities, including caring for my mother and ensuring my sister's transportation to school and extracurricular activities, demanded significant time and dedication.


Independent Contractor: eBay Sales & Personal Assistant   01/2002 to 12/2016

  • Successfully managed an eBay sales business, handling product sourcing, buying, listing creation, photographing, customer service, answering emails, shipping items, ordering shipping materials, and order fulfillment.
  • Helped assisted some other new sellers list and photograph their items on Ebay and consignment items.
  • Provided personalized assistance and support to an elderly individual, assisting with daily tasks, transported them to appointments, household management, and as a caregiver.
  • Demonstrated flexibility and adaptability in balancing multiple roles and responsibilities as an independent contractor.
  • Developed strong organizational and time management skills to efficiently prioritize tasks and meet deadlines.



Timeline

Driver Partner

GOZONE DENTON COUNTY/VIA RIVER TRANSPORTATION
12.2021 - 03.2024

Driver

Lyft
07.2021 - 12.2021

Direct Support Caregiver II Asst. Home Team Leader

Denton State Supported Living Center (State Of Tx)
06.2016 - 07.2021

Professional Photographer

Self Employed
01.1993 - 11.1995

Certified Nurse's Aide (CNA)

Denton State School (STATE Of TEXAS)
06.1991 - 09.1993

Office Cashier/Asst. Service Manager

Cullum Companies/Tom Thumb
01.1987 - 08.1991

Associate of Arts - Communications, English, & Lib Arts Social Science

West Los Angeles College

Duolingo.com Online Beginning Spanish Language - Spanish Lessons Online

Duolingo Learning App

Some College (No Degree) - Photography (Photo Art Black/White And Color)

Brookhaven College

Some College (No Degree) - General: Beginning Spanish, Speech, Journalism

Richland College

High School Diploma -

North Garland High School
Charnita Stollmayer