Charolette Shaw
Duncanville,TX
Summary
To obtain a career entry level position where I will be able to utilize my communication and interpersonal skills to a customer oriented organization.
Overview
10
10
years of professional experience
Work History
Cherry Picker Operator
SMP Automotive
Lewisville, TX
07.2022 - 03.2024
- Improved workplace safety by conducting routine equipment inspections and maintenance checks on cherry pickers.
- Enhanced team productivity by efficiently coordinating tasks and schedules for cherry picker operations.
- Ensured timely completion of projects by effectively managing cherry picker resources and prioritizing assignments.
- Streamlined workflow, implemented proper lifting techniques, and maintained a clean working environment.
Customer Service Representative
Experian
Allen, TX
02.2021 - 07.2022
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Streamlined call center processes for improved efficiency and reduced wait times.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Assisted customers in navigating company website and placing online orders, improving overall user experience.
warehouse worker
Amazon
11.2015 - 01.2021
- Prepare products, supplies, equipment, or other items for use by adjusting, repairing or assembling them as necessary
- Examine and inspect stock items for wear or defects, reporting any damage to supervisors.
- Enhanced warehouse efficiency by implementing effective inventory management and organization systems.
- Reduced order processing times with streamlined picking, packing, and shipping procedures.
Delivery Driver/ Cook
Pizzahut
10.2014 - 11.2015
- Clean food preparation equipment, work areas, and counters or tables
- Take orders from customers and cook foods requiring short preparation times, according to customer requirements
- Operate large-volume cooking equipment such as grills, deep-fat fryers, or griddles
- Present bills and receipts and collect payments for goods delivered.
Cashier/Server
Boston Market
10.2013 - 11.2015
- Accept payment from customers, and make change as necessary
- Serve customers in eating places that specialize in fast service and inexpensive carry-out food
- Clean and organize eating, service, and kitchen areas.
Cashier
Walmart
02.2015 - 06.2015
- Receive payment by cash, check, credit cards, vouchers, or automatic debits
- Assist customers by providing information and resolving their complaints
- Count money in cash drawers at the beginning of shifts to ensure that amounts are correct and that there is adequate change
- Process merchandise returns and exchanges.
Education
HighSchool Diploma -
Dallas Can Academy East Grant
CedarValley College
Skills
- Order Picking
- Aerial lift operation
- Safety regulations compliance
- Emergency Procedures
- Data entry background
- Strong reading talents
- Microsoft Word Mastery
- Cash Register Operation
- Product Recommendations
- Drawer balancing
- Product restocking
- Quality Control
Timeline
Cherry Picker Operator
SMP Automotive
07.2022 - 03.2024
Customer Service Representative
Experian
02.2021 - 07.2022
warehouse worker
Amazon
11.2015 - 01.2021
Cashier
Walmart
02.2015 - 06.2015
Delivery Driver/ Cook
Pizzahut
10.2014 - 11.2015
Cashier/Server
Boston Market
10.2013 - 11.2015
HighSchool Diploma -
Dallas Can Academy East Grant
CedarValley College