Charolette Shaw
Duncanville,TX
Summary
To obtain a career entry level position where I will be able to utilize my communication and interpersonal skills to a customer oriented organization.
Overview
10
10
years of professional experience
Work History
Cherry Picker Operator
SMP Automotive
07.2022 - 03.2024
- Improved workplace safety by conducting routine equipment inspections and maintenance checks on cherry pickers.
- Enhanced team productivity by efficiently coordinating tasks and schedules for cherry picker operations.
- Ensured timely completion of projects by effectively managing cherry picker resources and prioritizing assignments.
- Streamlined workflow, implemented proper lifting techniques, and maintained a clean working environment.
Customer Service Representative
Experian
02.2021 - 07.2022
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Streamlined call center processes for improved efficiency and reduced wait times.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Assisted customers in navigating company website and placing online orders, improving overall user experience.
warehouse worker
Amazon
11.2015 - 01.2021
- Prepare products, supplies, equipment, or other items for use by adjusting, repairing or assembling them as necessary
- Examine and inspect stock items for wear or defects, reporting any damage to supervisors.
- Enhanced warehouse efficiency by implementing effective inventory management and organization systems.
- Reduced order processing times with streamlined picking, packing, and shipping procedures.
Delivery Driver/ Cook
Pizzahut
10.2014 - 11.2015
- Clean food preparation equipment, work areas, and counters or tables
- Take orders from customers and cook foods requiring short preparation times, according to customer requirements
- Operate large-volume cooking equipment such as grills, deep-fat fryers, or griddles
- Present bills and receipts and collect payments for goods delivered.
Cashier/Server
Boston Market
10.2013 - 11.2015
- Accept payment from customers, and make change as necessary
- Serve customers in eating places that specialize in fast service and inexpensive carry-out food
- Clean and organize eating, service, and kitchen areas.
Cashier
Walmart
02.2015 - 06.2015
- Receive payment by cash, check, credit cards, vouchers, or automatic debits
- Assist customers by providing information and resolving their complaints
- Count money in cash drawers at the beginning of shifts to ensure that amounts are correct and that there is adequate change
- Process merchandise returns and exchanges.
Education
HighSchool Diploma -
Dallas Can Academy East Grant
CedarValley College
Skills
- Order Picking
- Aerial lift operation
- Safety regulations compliance
- Emergency Procedures
- Data entry background
- Strong reading talents
- Microsoft Word Mastery
- Cash Register Operation
- Product Recommendations
- Drawer balancing
- Product restocking
- Quality Control
Timeline
Cherry Picker Operator
SMP Automotive
07.2022 - 03.2024
Customer Service Representative
Experian
02.2021 - 07.2022
warehouse worker
Amazon
11.2015 - 01.2021
Cashier
Walmart
02.2015 - 06.2015
Delivery Driver/ Cook
Pizzahut
10.2014 - 11.2015
Cashier/Server
Boston Market
10.2013 - 11.2015
HighSchool Diploma -
Dallas Can Academy East Grant
CedarValley College
Similar Profiles
Katera RembertKatera Rembert
Warehouse Worker at SMP AutomotiveWarehouse Worker at SMP Automotive
Anthony HendersonAnthony Henderson
Team Leader \ Supervisor at SMP AutomotiveTeam Leader \ Supervisor at SMP Automotive
Darrien MadisonDarrien Madison
Quality Technician at SMP AutomotiveQuality Technician at SMP Automotive
Jeremy ColemanJeremy Coleman
Supervisor at SMP AutomotiveSupervisor at SMP Automotive
Ricardo PadillaRicardo Padilla
Ground Support Operator at Randstadt TechnologiesGround Support Operator at Randstadt Technologies