Charolette Shaub
Columbia,PA
Summary
Accomplished professional with expertise in resource management and food preparation, honed at Elaine's Catering. Demonstrated ability to enhance service quality and profitability through effective staff scheduling and safety compliance. Recognized for achieving high customer satisfaction and maintaining inventory accuracy, contributing to a 15% reduction in waste. Punctual and reliable team leader.
Overview
23
23
years of professional experience
Work History
Laborer
UPS
09.2022 - 10.2025
- Performed general housekeeping and cleaning tasks.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Managed safe and efficient use of tools and equipment on within my work sites.
Cafeteria Manager
Elaine's Catering
05.2007 - 04.2020
- Delegated daily staff responsibilities and job duties to improve quality of service, individual accountability and sanitary standards.
- Inspected kitchen appliances, equipment and work areas to verify functional operation and cleanliness.
- Conducted counts of ingredients and items in kitchen and storage areas to maintain accurate inventory counts.
- Motivated staff to perform at peak efficiency and quality.
- Monitored and adjusted pricing, discounts and promotions to maximize profitability.
- Reduced health risks and safety hazards by preparing beverage products consistently while creating cleaning schedules, restocking items and sanitizing equipment to adhere to health department standards.
- Handled escalated customer concerns with speed and knowledgeable support to achieve optimal satisfaction and maintain long-term loyalty.
- managed staff breaks and vacations to ensure we all got sufficient time off.
Assistant Deli Manager
BJ's Wholesale
06.2004 - 07.2009
- Operated slicer and price computing scale to accurately slice, weigh and label meat products.
- Prepared and placed meat cuts and products in display counter to catch shopper's eye and boost sales.
- Verified inventory computations by comparing to physical counts of stock, investigating discrepancies with manager.
- Controlled freshness of products by rotating and removing out of code merchandise.
- Controlled inventory costs by carefully managing portion control and reducing waste.
- Achieved high customer satisfaction ratings with thorough training and effective customer service policies.
- Inspected equipment and machinery for proper working condition and directed staff to clean and repair as needed.
Cafeteria Worker
Goodman Vending & Food Service
04.2003 - 05.2007
- Stock vending machines and rotate products accordingly.
- Followed all proper handling procedures for prepared foods, ingredients, and leftovers.
- Restocked condiments, beverages, and utensils per expected use levels.
- Arranged tables and chairs for special occasions and events.
- Received and stored incoming supplies according to procedures.
- Maintained adequate levels of condiments and well-stocked drink stations to keep service flowing smoothly.
- Tracked meal purchases and accepted payments at cash register.
Education
GED -
GED
Lancaster, PASkills
- Resource management
- Time management
- Heavy lifting
- Punctual and reliable
- Food and supplies ordering
- Staff scheduling
- Service safe
- Cafeteria equipment operations
- Food preparation
- Safety and health precautions
- Customer service
- Job site safety
Timeline
Laborer
UPS
09.2022 - 10.2025
Cafeteria Manager
Elaine's Catering
05.2007 - 04.2020
Assistant Deli Manager
BJ's Wholesale
06.2004 - 07.2009
Cafeteria Worker
Goodman Vending & Food Service
04.2003 - 05.2007
GED -
GED