Summary
Overview
Work History
Education
Skills
Awards
Languages
Timeline
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Charot Peter-Lupai

Kyle,USA

Summary

Detail-oriented Administrative and Human Resources Specialist with 6+ years of experience supporting operations, payroll, and project coordination across the human services, military, and financial sectors. Proven track record of streamlining workflows, managing sensitive data with discretion, and resolving HR-related issues efficiently. Skilled in personnel management, strategic HR planning, and conflict resolution. A strong communicator and proactive problem solver who thrives in fast-paced environments, and contributes to a positive, well-organized workplace.

Overview

10
10
years of professional experience

Work History

Administrative Assistant

Human Services Department
Austin, TX
01.2022 - 12.2023
  • Supported departmental operations by managing scheduling, correspondence, and documentation for HR projects and initiatives.
  • Processed financial records, budget requests, and purchase orders with precision, ensuring compliance, and audit readiness.
  • Supervised temporary staff, guided onboarding tasks, and maintained efficient daily workflows.
  • Assisted with planning HR-related events, training sessions, and meetings.
  • Maintained strict confidentiality in handling sensitive personnel information, and communicated effectively across teams.
  • Streamlined administrative procedures, and demonstrated critical thinking to meet tight deadlines while aligning with organizational goals.

Administrative Assistant

Pearl Interactive Network
Columbus, OH
01.2021 - 12.2021
  • Coordinated payroll processes for customer service reps, ensuring accurate timesheet submissions.
  • Developed internal communications to support HR procedures and performance tracking.
  • Assisted in onboarding processes and maintained employee records.
  • Analyzed and prepared reports, documents, and presentations using MS Word, PowerPoint, and Excel.
  • Executed data entry tasks in customized software to maintain accurate records.
  • Coordinated conferences, meetings, and special events based on management directives.
  • Drafted minutes, notices, manuals, and agendas while ensuring supporting documentation accuracy.
  • Addressed administrative problems by preparing written responses to inquiries.
  • Maintained confidentiality regarding sensitive company information throughout all operations.
  • Scheduled appointments and communicated changes effectively to relevant parties.
  • Processed weekly payroll for customer service representatives by managing hours submitted and approved.

Admin & Payroll Specialist

Census DAPP
Irving, TX
01.2019 - 08.2020
  • Processed weekly payroll exceeding $2.5 million across 50 regional offices.
  • Drafted reports and communications using Excel, Word, and PowerPoint.
  • Conducted system troubleshooting and supported operational audits.
  • Reviewed workflows for procedural accuracy, providing detailed responses to technical inquiries.
  • Conducted preventive troubleshooting and repairs in response to system issues.

Customer Service Representative

State Farm Bank
Bloomington, IL
03.2020 - 07.2020
  • Provided exceptional service by resolving banking inquiries and processing transactions.
  • Educated clients on coverage plans and managed account adjustments.
  • Resolved service issues by clarifying complaints and determining optimal solutions.
  • Updated customer account information to ensure accuracy in records.
  • Adhered to bank policies, procedures, and regulatory guidelines in all operations.
  • Contributed to team success by achieving related results as necessary.

92Y Admin Assistant / Payroll Specialist

U.S. Military
Seagoville, TX
02.2014 - 06.2019
  • Maintained accountability for payroll, equipment, and military documentation.
  • Recruited and trained HR personnel and enforced compliance with labor regulations.
  • Oversaw preventive maintenance for military equipment and vehicles.
  • Monitored accounts continuously to ensure accuracy and compliance.
  • Audited timesheets to guarantee correct wage and benefit distribution. Planned and supervised preventative and corrective maintenance for vehicles and equipment.
  • Maintained accountability for military weapons and sensitive equipment valued in thousands.
  • Assisted soldiers in operating machinery and resolving potential operational issues.
  • Processed payroll accurately, maintaining detailed records of documentation and transactions. Addressed employee complaints regarding the payroll system effectively.
  • Recruited, selected, and trained human resource staff to enhance departmental performance.

Education

Bachelor of Science -

Texas Woman's University (TWU)
Denton, TX
07-2030

Skills

  • Administrative support
  • Calendar and schedule management
  • Payroll and timesheet processing
  • Financial reporting
  • Event and meeting coordination
  • Document management
  • Human resources support
  • Recruitment and onboarding
  • Microsoft Office Suite (Word, Excel, Outlook, PowerPoint)
  • Data entry and reporting
  • Multi-line phone systems
  • Team collaboration
  • Conflict resolution

Awards

Military Awards

Languages

Arabic
Native/ Bilingual
madi
Native/ Bilingual

Timeline

Administrative Assistant

Human Services Department
01.2022 - 12.2023

Administrative Assistant

Pearl Interactive Network
01.2021 - 12.2021

Customer Service Representative

State Farm Bank
03.2020 - 07.2020

Admin & Payroll Specialist

Census DAPP
01.2019 - 08.2020

92Y Admin Assistant / Payroll Specialist

U.S. Military
02.2014 - 06.2019

Bachelor of Science -

Texas Woman's University (TWU)

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