Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
Hi, I’m

Charrie Schoman Lowe

Case Manager
Indianapolis,IN
Charrie Schoman Lowe

Summary

Dedicated employee known for punctuality, pursuing employment options where good customer service and positive attitude will make a difference.

Flexible hard worker ready to learn and contribute to team success. Talented Case Manager adept at handling high caseloads without sacrificing quality of care. Operates in high-pressure environments while recommending best resources and courses of action to benefit patient needs and return each to optimal quality of life.

Overview

19
years of professional experience

Work History

Glendale Chiropractic
Indianapolis , In

Case Manager
08.2022 - Current

Job overview

  • Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
  • Proven ability to learn quickly and adapt to new situations.
  • Passionate about learning and committed to continual improvement.
  • Worked effectively in fast-paced environments.
  • Strengthened communication skills through regular interactions with others.
  • Resolved problems, improved operations and provided exceptional service.
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked well in a team setting, providing support and guidance.
  • Excellent communication skills, both verbal and written.
  • Acted as a team leader in group projects, delegating tasks and providing feedback.
  • Cultivated interpersonal skills by building positive relationships with others.
  • Participated in team projects, demonstrating an ability to work collaboratively and effectively.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Skilled at working independently and collaboratively in a team environment.

Indianapolis Gastroenterology and Hepatology
Indianapolis, IN

Patient Service Representative and Scheduling
12.2020 - 07.2021

Job overview

  • Worked with over 15 doctors, PA’s and nurse practitioner.
  • In multiple facilities, scheduling surgery, office visits.
  • Facilitated with 9 hospitals and endoscopy centers along with other doctors offices to request cardiac clearances and authorizations.
  • I worked one on one with two doctors that I specifically took care of their schedules and did rebuilds, organizing time off and rescheduling.
  • I also took care of personal task from doctors to schedule other procedures or test that needed to be scheduled.
  • Indy gastro could handle 700-900 calls in a day.
  • So I am proficient on the phone and talking with patients.
  • I am very good at calming patients down.
  • With no problem helping others.
  • I have a pleasant demeanor and can easily talk to people.
  • I also did referrals and called patients to schedule.
  • I take a lot of time and pride in my job.
  • I love helping others and made great connections with my fellow staff and management.

Indiana Department of Correction
Putnamville, IN

GTL Site Admin
04.2017 - 12.2020

Job overview

  • I organized all telephone communications with family to inmates.
  • I took care of all the technology such as phones and tablets WiFi and such in the prison.
  • I worked one on one with inmates along with staff.
  • I ran the shut down procedures for the facility in emergency situations.

Back and Neck Pain Centers
, IN

Back and Front Office Medical Assistant
03.2015 - 05.2017

Job overview

  • Answered phones.
  • Scheduled.
  • Reviewed medical information to make sure it was correct,.
  • Took vitals.
  • Updated medical notes.

Elizabeth Arden

Account Manager
07.2005 - 01.2015

Job overview

  • Scheduling for a very busy office.
  • Answering phones, taking patient calls and returning messages.
  • Marketing for the office.
  • Therapies for patients, vitals, ordering labs and scans and retrieving them from local facilities.
  • Extensive work in EHR.

Education

Ultimate Medical Academy

Associate from Billing and Insurance Coding
2017

University Overview

Skills

  • Communication Skills are excellent
  • Diversity
  • Team player
  • Independent starter
  • Adapt to any situation or location easily
  • Appointment confirmation
  • Medical billing
  • Patient interviewing skills
  • Medical filing
  • Office administration
  • Scheduling appointments
  • Typing 45 WPM
  • Customer service
  • Team management
  • Friendly, positive attitude
  • Organizational skills
  • Clerical
  • Direct Patient Care
  • Patient Management
  • Medical Records Management
  • Staff Management
  • Treatment planning
  • Onsite facility tours
  • Interviewing skills
  • Case management
  • Staff education and training
  • EMR / EHR
  • Patient Assessments
  • Documentation proficiency
  • Progress evaluations
  • Indirect Patient Care
  • Written and verbal communication

Additional Information

Additional Information
  • Willing to relocate: Anywhere, Authorized to work in the US for any employer

Timeline

Case Manager
Glendale Chiropractic
08.2022 - Current
Patient Service Representative and Scheduling
Indianapolis Gastroenterology and Hepatology
12.2020 - 07.2021
GTL Site Admin
Indiana Department of Correction
04.2017 - 12.2020
Back and Front Office Medical Assistant
Back and Neck Pain Centers
03.2015 - 05.2017
Account Manager
Elizabeth Arden
07.2005 - 01.2015
Ultimate Medical Academy
Associate from Billing and Insurance Coding
Charrie Schoman LoweCase Manager