CHARTRICE CROWLEY
Nashville,TN
Summary
Encouraging director and analytical problem-solver with talents for team building, leading and motivating, as well as excellent communication and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact program success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
8
8
years of professional experience
Work History
Director of Community Healing & Family Empowerment
Raphah Institute-Early Embrace-Early Bridge Builders
02.2022 - Current
- Responsible for implementing programming for parents and caregivers who can benefit from guidance in the areas of parenting, financial literacy, and self-advocacy
- Support families navigating Head Start, MNPS Pre-K, and/or a high-quality child care program who qualify for and need ECE
- Providing resources and support for caregivers and parents living in public housing
- Enhanced team collaboration through regular communication, goal setting, and performance evaluations.
- Align families who are interested in receiving high-quality, culturally affirming mental health services
- Provide families with access to financial literacy classes as well as employment, education, and entrepreneurship opportunities
- Conducting home visits
- Maintain case data for clients
- Create spaces for families to build community cohesion and mutual support systems through circles, play spaces, gatherings, and community events
- Bring families together to address community safety concerns and create spaces for collective healing from the trauma of violence experienced by the community
- Facilitated cross-functional collaboration for improved decision-making processes within the organization.
- Improved project efficiency with strategic planning, resource allocation, and time management practices.
- Implemented innovative solutions to solve complex problems, resulting in increased productivity and streamlined operations.
- Proactively identified potential risks and implemented mitigation strategies to minimize negative impacts on programs or business operations.
- Leveraged professional networks and industry knowledge to strengthen community relationships.
- Spearheaded innovative approaches to resource allocation and strategic planning.
Director of After School Programs
Harvest Hands Community Development Center
05.2017 - 02.2022
- Responsible for overseeing the maintenance of an orderly, safe, and pleasant environment by supervising staff and engaging students during Afterschool and Summer programs
- Conducts Day-to-Day Operations of Afterschool and Summer Program
- Supervise and work alongside a team of coordinators and interns
- Create curriculum for Afterschool & Summer programs for Pre-k through 8th grade
- Sustain the programs needs and improve programming while keeping under the annual budget
- Maintain positive relationships with various school faculty and community partners
- Coordinate planned enrichment activities alongside coordinators and program lead
- Assist in planning family and youth nights for Elementary & Middle School programs
- Work with programs team to plan activities in alignment with organizations purpose and mission
- Recruit volunteers for the Afterschool and Summer programs
- Conduct volunteer trainings
- Attends monthly community/school partners meetings
- Reduced behavioral incidents by developing clear expectations and consequences within a supportive framework for all participants.
- Spearheaded volunteer recruitment efforts that resulted in a substantial increase in community involvement in after-school programming.
- Mentored staff through ongoing training sessions, fostering professional development and enhancing overall program success.
- Oversaw the successful transition to virtual programming during unexpected remote learning periods, maintaining continuity of support for students.
- Developed comprehensive curricula for various programs, ensuring educational quality and alignment with school standards.
- Evaluated the effectiveness of implemented programs, making data-driven adjustments to continually improve outcomes for students.
- Championed student achievement by recognizing accomplishments in monthly newsletters distributed to families and the community.
- Enhanced student engagement by creating dynamic after-school programs focused on diverse interests and needs.
- Collaborated with school administrators to align after-school activities with broader academic goals, maximizing educational impact across settings.
- Expanded program offerings based on student feedback surveys, consistently adapting to meet evolving participant interests.
- Established successful partnerships with other educational institutions to share best practices and collaborate on joint initiatives.
- Engaged with parents and families to build positive relationships for children to thrive.
- Operated under licensing guidelines to protect health, safety and well-being of children.
- Managed program paperwork and child records to comply with state requirements.
- Recruited, selected, and retained high-quality staff to reduce turnover and foster stability.
- Supervised and managed team of childcare professionals to guarantee highest standards of care.
- Resolved conflicts and administered corrective action to foster positive experience for children and staff.
- Planned and monitored curriculum and program activities and liaised with teachers to create fun and engaging learning experiences.
- Furnished facility with supplies, equipment, food and materials to foster social and cognitive development.
- Monitored and observed child progress, interactions and behavior and reported findings to parents.
- Evaluated staff and offered guidance to enhance knowledge, skills, and professional development to optimize learning environment.
- Trained teachers on effective teaching techniques, classroom management strategies, and behavior modification.
- Coordinated staff and student activities to promote a safe and productive learning environment.
- Monitored student progress and implemented intervention strategies to support student success.
- Developed and coordinated after-school programs and activities.
- Verified student grades, attendance and schedules.
Education
M.Ed. -
Tennessee State University
B.A. - English
Talladega College
Skills
- Relationship building
- Strategic planning
- Verbal and written communication
- Decision-making
- Operations management
- Team management
- Staff management
- Goal setting
- Budget management
- Change management
- Program management
- Charismatic leader
Professional Development
- Social & Emotional Learning
- Restorative Circles & Practices
- Task Force Drug and Gang awareness
- Building Family Relationships
- CPR
- ACES-Adverse Childhood Experiences/Trauma informed training
Timeline
Director of Community Healing & Family Empowerment
Raphah Institute-Early Embrace-Early Bridge Builders
02.2022 - Current
Director of After School Programs
Harvest Hands Community Development Center
05.2017 - 02.2022
B.A. - English
Talladega College
M.Ed. -
Tennessee State University
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